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pickup group members can not see calling number

senolgokhan
Level 1
Level 1

‎12-25-2006 10:54 PM - edited ‎03-14-2019 07:20 PM

hi

2851 CCME.. i created pickup group. Users have their DID number.

pickup group member wanna see calling ID if outside callers directly call another member of the group. but in CCME gorup members only hear the other member s phone ringing..And if the calling person is not a customer they dont wanna pick the call up..

i dont wanna use gruop number so the customers dial group number instead of the user s DID number.

any help?

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carenas123
Level 5
Level 5

‎01-01-2007 08:45 AM

I think you are rtunning into a bug here. Check the bug-Id CSCsb42763

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