Pickup Linksys with Cucm problem

[bagnolini]

I've got Linksys phone register like Sip with Call Manager 7.1.5 and everynthing works fine, but the only issue that I have is that I'm not able to use the Pickup Softkey. I configured the Linksys with:

- Call Pick Up Serv: enable
- Call Pickup Code:*36

In the CUCM I put the line in the same pickup group.

When I try to pickup the call I press the Pickup softkey and insert the right directory number, but the phone tell me CallEnd

Can you help me?

[nsilvestre]

I have the same problem with Lynksys Phones and CUCM 7.1, Cannot call pickup. Please Help!

[bagnolini]

It cannot works...

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b09sip3p.html#wp1013624

[nsilvestre]

thks very much, is there another way we can do this, a workaround, a trick, calling to pickup number, etc? i'll appreciated. we only have linksys phone,  we are migrating from asterisk box.