cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
341
Views
0
Helpful
1
Replies
Beginner

Possible to make Time of day routing in cisco unity connection 8?

Hi All,

In my organization, one of the secretary(1) wants whenever his manager phone is no answer or busy on Monday, Tuesday call should be fwded to her phone and Wed-Friday call should go to different secretary(2) phone.

To avoid creating Transl.patt , PT, CSS in cucm time of day routing,  Is it possible to achieve the same via CUC 8?  I tried using Call Handler, but first caller was prompted for greeting then transfered if mgr ph. is busy.  Is there any other way ? pls. advice.

Everyone's tags (4)
1 REPLY 1
Highlighted
Hall of Fame Cisco Employee

Possible to make Time of day routing in cisco unity connection 8

You would need to configure a schedule and then the std and closed greetings each one with the action you want.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
CreatePlease to create content