01-02-2015 05:17 PM - edited 03-17-2019 01:28 AM
Hello, How can I add a presentation in .au format, before a call enters to my ephone.
I have a callmanager express versión 9.1, the call enters using an FXO voice card.
the goal is that an outside call enters and the caller hears a presentation telling "wellcome, this is the line of Victor Lugo, in a momento you will be redirected.", and then the call enter to my extensión 1010
I have tryed with the configuration of IVR but I dod not succed
01-02-2015 09:29 PM
There is no easy out of the box way to do that, you would need to develop a TCL script for that, or route all the calls thru CUE/CUC and configure that particular routing for every single user.
01-05-2015 07:08 AM
Ok Thank you Jaime, I will try to develop a script, because I did not count with a CUE, and is only for a single extensión, I hope I can resolve this issue soon.
regards
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