Problem dialing within the same area code

[amarula115]

My IP phone system is based on Cisco Call Manager ver. 10.5

I have a problem to dial certain numbers within the same area code (905) from my IP phone located in the same area code.

For example I can call 905-839-XXXX but I cannot call 905-509-XXXX. I believe that from my location which is 905-943-XXXX the number 905-839-XXXX is a local number and  905-509-XXXX is a long distance number.

When I dial 905-509-XXXX Telco keeps reminding me that this is a long distance call even though I dialed it as 1-905-509-XXXX.  How can I change Call Manager config, route pattern or route filter or anything else in this matter to allow to calls to  905-509-XXXX?

Any help appreciated

[Amit Sharawat]

Could you please paste a snapshot of all the route patterns starting with 905.

Also, are you using any access code before dialing, for eg. in the US, following dialing access codes apply:

Local : 9+ local number   e.g 98392001

National : 91 + National number  e.g 919058392001

International : 9011 + country code + international number

[amarula115]

Yes, we dial 8 as an access code.  for example 8+1+905-509-xxxx

please find route patterns screenshots in attached doc file.

Thank you