Problem updating a Locale in IP Communicator(7.0.5) using Windows 7 (32-Bit)

[marahman78]

Hi Everyone,

I'm trying to use the IP Communicator 7.0.5 (CUCM 7.0) in Windows 7 (32 bit)  but when IP Communicator tries to update the locale when connecting through Cisco VPN Client(5.0.07.0410) ,I receive the following error :

English_United_States/CIPC_Locale.zip

DownloadFile:tftp -i 10.10.10.1 GET

English_United_States/CIPC_Locale.zip

C:/Users/sigma/AppData/Roaming/Cisco/Communicator/AutoUpdat

e/TFTPTEMP/CIPC_Locale.zip

>C:/Users/sigma/AppData/Roaming/Cisco/Communicator/AutoUpd

ate/tftpOutput.txt

2>/Users/sigma/AppData/Roaming/Cisco/Communicator/AutoUp

date/tftpError.txt&

CreateProcess failed:0x2

- Even Windows Firewall is disabled

- I also delete the CIPCLocaleDownloader.exe from the Program Files\Cisco Systems\Cisco IP Communicator folder

- Find the attached error snapshot

Regards,

[paolo bevilacqua]

To run IP Communicator allowing configuration changes, right-click its icon, and select "run as administrator" and confirm in the subsequent window.

[marahman78]

I even tried that one also. When i ignore the locale error, IP Communicator is not showing line and softkey template ...(Blank) . But its showing IP Address of the communicator (registered) in the CUCM Administration page

[paolo bevilacqua]

Locale errors do not cause phones to not show lines and softkeys. So, something else is wrong.

[marahman78]

Its working fine with Windows XP, showing line and softkeys but not with windows 7 . What do you think, what else?

[ruimartins1000]

Hi,

I've exactly the same issue.

It blanks the softkeys and line. But shows registered on the CUCM. Also I can access Coorporate Directory and IP Phones Services.

What is also strange is that after more a less 2 minutes, the sofkeys come up along with the Directory Number...

Did you solved it?

I'm using Win 7 x64bit in a Portuguese Installation.

Thanx for sharing,

[marahman78]

Its getting line and softkey template in windows 7 (32 bit) when connected to LAN, but when using through VPN Client (Blank). Its working fine in windows XP , when connected to --> LAN or using VPN Client.

[paolo bevilacqua]

Sorry, I don't know what to suggest.

I use CIPC 7.0.5 and VPN cleint on Windows 7 32 bits, they work fine. However I use CME, not CM.

Maybe you can try installing fresh on another machine

[Tiago Pereira Barbosa]

Hi,

You can try enabling the tftp server client on Windows Features. I did this and worked.

Regards,

Tiago