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Problem with C3560G switch and voice quality

gabriel.mareque
Level 1
Level 1

‎02-07-2011 12:04 PM - edited ‎03-16-2019 03:18 AM

Hi everyone!

I'm having a problem with voice quality on phones that I have connected to a Gigabit switch WS-C3560G-48PS...

I have the switch connected to a Cisco 3825 router connected to my network, switch is running IOS c3560-ipbase-mz.122-35.SE5.

I have phones connected to the switch (Cisco 7911, 7942) on voice VLAN 200 (Access VLAN is 100). The problem is that I have an horrible voice quality on voip calls (I can hear the people in the other side, but they hear me awfull)...

There are no saturacion problems on the link and voice calls through E1 connected to the router are OK.

I have this config:

mls qos map cos-dscp 0 8 16 26 32 46 48 56
mls qos srr-queue input bandwidth 90 10
mls qos srr-queue input threshold 1 8 16
mls qos srr-queue input threshold 2 34 66
mls qos srr-queue input buffers 67 33
mls qos srr-queue input cos-map queue 1 threshold 2  1
mls qos srr-queue input cos-map queue 1 threshold 3  0
mls qos srr-queue input cos-map queue 2 threshold 1  2
mls qos srr-queue input cos-map queue 2 threshold 2  4 6 7
mls qos srr-queue input cos-map queue 2 threshold 3  3 5
mls qos srr-queue input dscp-map queue 1 threshold 2  9 10 11 12 13 14 15
mls qos srr-queue input dscp-map queue 1 threshold 3  0 1 2 3 4 5 6 7
mls qos srr-queue input dscp-map queue 1 threshold 3  32
mls qos srr-queue input dscp-map queue 2 threshold 1  16 17 18 19 20 21 22 23
mls qos srr-queue input dscp-map queue 2 threshold 2  33 34 35 36 37 38 39 48
mls qos srr-queue input dscp-map queue 2 threshold 2  49 50 51 52 53 54 55 56
mls qos srr-queue input dscp-map queue 2 threshold 2  57 58 59 60 61 62 63
mls qos srr-queue input dscp-map queue 2 threshold 3  24 25 26 27 28 29 30 31
mls qos srr-queue input dscp-map queue 2 threshold 3  40 41 42 43 44 45 46 47
mls qos srr-queue output cos-map queue 1 threshold 3  5
mls qos srr-queue output cos-map queue 2 threshold 3  3 6 7
mls qos srr-queue output cos-map queue 3 threshold 3  2 4
mls qos srr-queue output cos-map queue 4 threshold 2  1
mls qos srr-queue output cos-map queue 4 threshold 3  0
mls qos srr-queue output dscp-map queue 1 threshold 3  40 41 42 43 44 45 46 47
mls qos srr-queue output dscp-map queue 2 threshold 3  24 25 26 27 28 29 30 31
mls qos srr-queue output dscp-map queue 2 threshold 3  48 49 50 51 52 53 54 55
mls qos srr-queue output dscp-map queue 2 threshold 3  56 57 58 59 60 61 62 63
mls qos srr-queue output dscp-map queue 3 threshold 3  16 17 18 19 20 21 22 23
mls qos srr-queue output dscp-map queue 3 threshold 3  32 33 34 35 36 37 38 39
mls qos srr-queue output dscp-map queue 4 threshold 1  8
mls qos srr-queue output dscp-map queue 4 threshold 2  9 10 11 12 13 14 15
mls qos srr-queue output dscp-map queue 4 threshold 3  0 1 2 3 4 5 6 7
mls qos queue-set output 1 threshold 1 138 138 92 138
mls qos queue-set output 1 threshold 2 138 138 92 400
mls qos queue-set output 1 threshold 3 36 77 100 318
mls qos queue-set output 1 threshold 4 20 50 67 400
mls qos queue-set output 2 threshold 1 149 149 100 149
mls qos queue-set output 2 threshold 2 118 118 100 235
mls qos queue-set output 2 threshold 3 41 68 100 272
mls qos queue-set output 2 threshold 4 42 72 100 242
mls qos queue-set output 1 buffers 10 10 26 54
mls qos queue-set output 2 buffers 16 6 17 61
mls qos
!
!
interface GigabitEthernet0/1-48
switchport access vlan 100
switchport voice vlan 200
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape  10  0  0  0
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
spanning-tree portfast

Can you help me? Thanks!

Labels:
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4 Replies 4

phooghen
Cisco Employee
Cisco Employee

‎02-07-2011 01:00 PM

Should be nice to have athe output of the "show tech-support" of the switch.

Try to get the output of “show platform port-asic stats drop asic 0” and “show platform port-asic stats drop asic 1”

Follow the recommendations of the QoS SRND for 3560 at:

http://www.cisco.com/en/US/partner/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND_40/QoSCampus_40.html#wp1098448

Try also to configure:

mls qos queue-set output 1 threshold 1 3200 3200 100 3200

mls qos queue-set output 1 threshold 2 3200 3200 100 3200

mls qos queue-set output 1 threshold 3 3200 3200 100 3200

mls qos queue-set output 1 threshold 4 3200 3200 100 3200

Pierre.

0 Helpful

gabriel.mareque
Level 1
Level 1
In response to phooghen

‎02-07-2011 03:12 PM

Thanks Pierre! Here you have the commands output...I will try with the configs tomorrow!

CORESW#show platform port-asic stats drop asic 0

Port-asic Port Drop Statistics - Summary
========================================
  RxQueue 0 Drop Stats: 0
  RxQueue 1 Drop Stats: 0
  RxQueue 2 Drop Stats: 0
  RxQueue 3 Drop Stats: 0

  Port  0 TxQueue Drop Stats: 0
  Port  1 TxQueue Drop Stats: 0
  Port  2 TxQueue Drop Stats: 0
  Port  3 TxQueue Drop Stats: 0

  Supervisor TxQueue Drop Statistics
    Queue  0: 0
    Queue  1: 0
    Queue  2: 0
    Queue  3: 0
    Queue  4: 0
    Queue  5: 0
    Queue  6: 74364
    Queue  7: 0
    Queue  8: 41
    Queue  9: 0
    Queue 10: 0
    Queue 11: 191211
    Queue 12: 0
    Queue 13: 0
    Queue 14: 0
    Queue 15: 0

Port-asic Port Drop Statistics - Details
========================================
  RxQueue Drop Statistics
    Queue 0
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 1
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 2
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 3
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0

  Port 0 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0

  Port 1 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0

  Port 2 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0

  Port 3 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
  Supervisor TxQueue Drop Statistics
    Queue  0: 0
    Queue  1: 0
    Queue  2: 0
    Queue  3: 0
    Queue  4: 0
    Queue  5: 0
    Queue  6: 74364
    Queue  7: 0
    Queue  8: 41
    Queue  9: 0
    Queue 10: 0
    Queue 11: 191245
    Queue 12: 0
    Queue 13: 0
    Queue 14: 0
    Queue 15: 0
CORESW#

CORESW#show platform port-asic stats drop asic 1

Port-asic Port Drop Statistics - Summary
========================================
  RxQueue 0 Drop Stats: 0
  RxQueue 1 Drop Stats: 0
  RxQueue 2 Drop Stats: 0
  RxQueue 3 Drop Stats: 0

  Port  0 TxQueue Drop Stats: 0
  Port  1 TxQueue Drop Stats: 6
  Port  2 TxQueue Drop Stats: 3
  Port  3 TxQueue Drop Stats: 279

  Supervisor TxQueue Drop Statistics
    Queue  0: 0
    Queue  1: 0
    Queue  2: 0
    Queue  3: 0
    Queue  4: 0
    Queue  5: 0
    Queue  6: 0
    Queue  7: 0
    Queue  8: 0
    Queue  9: 0
    Queue 10: 0
    Queue 11: 0
    Queue 12: 0
    Queue 13: 0
    Queue 14: 0
    Queue 15: 0

Port-asic Port Drop Statistics - Details
========================================
  RxQueue Drop Statistics
    Queue 0
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 1
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 2
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0
    Queue 3
    Weight 0 Frames: 0
    Weight 1 Frames: 0
    Weight 2 Frames: 0

  Port 0 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0

  Port 1 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 6

  Port 2 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 3

  Port 3 TxQueue Drop Statistics
    Queue 0
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 1
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 2
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 0
    Queue 3
      Weight 0 Frames 0
      Weight 1 Frames 0
      Weight 2 Frames 279
  Supervisor TxQueue Drop Statistics
    Queue  0: 0
    Queue  1: 0
    Queue  2: 0
    Queue  3: 0
    Queue  4: 0
    Queue  5: 0
    Queue  6: 0
    Queue  7: 0
    Queue  8: 0
    Queue  9: 0
    Queue 10: 0
    Queue 11: 0
    Queue 12: 0
    Queue 13: 0
    Queue 14: 0
    Queue 15: 0
CORESW#

0 Helpful
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