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Problem with CISCO IP phones on reaching ext .

navenaa28
Level 1
Level 1

Hi Edson,

Greetings!

We have a serious problem with our IPphones incoming calls, the callers are trying to reach us and the calls are hitting the boardline but not getting transfered with the respective extensions. This is hapening very frequently. Kindly check with this and update me with the solution for this.

Thank you

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Start mentioning system and version you are using.

Also, if you are the end user, it would be much better if the issue is worked by an experienced person, or UC certfied Cisco Partner.