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Problem with extension mobility using callmanager express and iphones SIP 7821 and SCCP 7960

Hi all , 

I have a problem with extension mobility , I am using iphone cisco 7821 (SIP) and 7960 (SCCP). The iphones show me this error "Host not found" in the option "extension mobility". 

I am using router cisco 2921 with IOS c2900-universalk9-mz.SPA.154-3.M.bin - callmanager express 10-5.   

Please , will bi help me with this problem ? 

In Attchment are the configuration.

4 Replies 4

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

For SCCP phones use the following procedure

https://supportforums.cisco.com/document/12015641/extension-mobility-cme-configuration-troubleshooting

For SIP phones plz check the section "Configure Extension Mobility for SIP Phones" of the following CME admin guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmemobl.html#task_EEE3C46EFCEE476682563D1B3C8B2F1A

HTH

Manish

Manish  , Good Afternoon !

I fallowed the sites them you show me , But the error still continues. "Host not found"  in iphones 7821 and 7960

Can Be some error with the director in "voice register global" for SIP and "telephony service" SCCP ?

SIP
voice register global
mode cme
source-address 10.0.3.3 port 5060
max-dn 72
max-pool 72
load 7821 sip78xx.10-1-1SR1-4.loads
timezone 17
time-format 24
date-format D/M/Y
call-feature-uri pickup http://10.0.3.3/pickup
call-feature-uri gpickup http://10.0.3.3/gpickup
url directory http://10.0.3.3/localdirectory
url authentication http://10.0.3.3/CCMCIP/authenticate.asp  -----> Can be this line ???
tftp-path flash:
create profile sync 0019143548505491
network-locale PT
user-locale PT

SCCP 

telephony-service
sdspfarm units 3
sdspfarm tag 1 XCD-HW
sdspfarm tag 2 CFB-HW
conference hardware
authentication credential cisco cisco
em keep-history
max-ephones 72
max-dn 72
ip source-address 10.0.3.3 port 2000
max-redirect 5
service phone videoCapability 1
service phone daysDisplayNotActive 1,2,3,4,5,6,7
service phone displayIdleTimeout 01:00
service phone displayOnWhenIncomingCall 1
service phone spanToPCPort 1
service phone webAccess 0
no service directed-pickup
timeouts interdigit 4
timeouts transfer-recall 60
system message ESSOR SEGUROS SA
url directories http://10.0.3.3:80/localdirectory
url services http://10.0.3.3:80/CMEserverForPhone/serviceurl
url authentication http://10.0.3.3/CCMCIP/authenticate.asp [cisco] [cisco]  ----> Can be this line ???

Hi , all !! 

this problem waz solve. I maked a upgrid in the file ".lod" in telephonys cisco 7821 and 7960. I used a version SR2 to the files ".lod" and it work. 

Thanks. 

Thanks for your input. Please tell us exactly what you did.... and how you did it.


@d.rodrigues.almeida wrote:

Hi , all !! 

 

this problem waz solve. I maked a upgrid in the file ".lod" in telephonys cisco 7821 and 7960. I used a version SR2 to the files ".lod" and it work. 

 

Thanks.