problems with phone logos on cisco ip phone 7911G

[Antonio Brandao]

Hi All,

I followed this forum post to configure personalized logos for 7911G IPphones

https://supportforums.cisco.com/thread/343395

I did all these steps

1. Log onto the 'Cisco Unified OS Administration' section, via the Navigation on the right.
2. Then Click 'Software Upgrade' -> 'TFTP file management' and click 'Upload File'
3. Browse to the location of your 'List.xml' file and select it.
4. Fill in the Directory Box with '/Desktops/95x34x1' and click 'upload file'
5. Repeat steps 3 & 4 for the PNG files you created.
6. Goto 'Cisco Unified Serviceability' and restart the TFTP service
7. Repeat steps 1 to 5 on each of your CallManagers that run the TFTP service.

But after that I still can ´t see the logos on device, I only can see the cisco default.

One doubt that I have : I noticed that I have two List.xml file after I push my personalized file, but they are in diferents directories, do I need delete one and just leave only one ?

My files are attached on this post, I not sure if doing wrong with some stardant with png and xml files.

Can some body help me with this issue ?

thanks

AB

[murthy2005]

Hi,

make sure you are using the standard file format recommended. and restart the ip phones ..

[Antonio Brandao]

Hi Murthy,

I´m using follow specs for the files :

For Ip phones 7911G

image file 95x34

tumbnail file 23x8 with name file as TN- in front

and the List.xml is

-

URL="TFTP:Desktops/95x34x1/kerog.png" />

URL="TFTP:Desktops/95x34x1/kerop.png" />

Some thing that i forgot' ?

AB