08-07-2007 03:07 AM - edited 03-14-2019 10:57 PM
When I was logged in as Customer and I try to add another extension to the phone the error msg pop up "Configuration change failed. Please report the following error: Invalid ITS command option". When I do the same and I was logged in as Admin, everything works fine. I tried to change the customer.xml, but it didn?t help. Any ideas?
Cicso2851 with 124-4.XC6, CME 4.0(3) CME-GUI 4.0.3.1
08-07-2007 10:23 AM
Hi Udo,
I would have a look at this setting;
dn-webedit
Example:
Router(config-telephony)# dn-webedit
(Optional) Enables the ability to add directory numbers through the web interface.
The no form of this command disables the ability to create IP phone extension telephone numbers. That ability could disrupt the network wide management of telephone numbers.
If this command is not used, the ability to create directory numbers is disabled by default.
Also check this out;
Creating a Customized XML File for Customer Administrator GUI
Hope this helps!
Rob
08-08-2007 05:37 AM
Hi Rob,
thanks for your response. I fixed the problem. The reason was the XML-file. Some parameters (for example:
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