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Prompt New configuration was loaded, need to restart Jabber

ziqex
Level 4
Level 4

Hello,

Some jabber accounts are displaying the following: prompt New configuration was loaded, need to restart Jabber.

There is no change to config applied. Issue present only on VPN connections (Cisco Anyconnect).

 

Steps completed:

   Exit out of Jabber

  *   Navigate to C:\Users\<username>\AppData\Roaming\Cisco and delete the Unified Communications folder

  *   Navigate to C:\Users\<username>\AppData\Local\Cisco and delete the Unified Communications folder

  *   Now go to into the Control Panel on the Windows Machine and click on Internet Options.

  *   Under Browsing History click Delete and make sure Temporary Internet files and cookies are checked at the very minimum.

  *   Then close all of your browsers and launch Jabber again.

Unfortunately, it did not resolve the issue.

 

Please advise.

 

Thank you.

Regards,

Daniel

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