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"BLF for Call Lists" not working

Liam Mulgrew
Level 1
Level 1

Hello,

We have just recently purchased some Cisco 8851 handsets and we have now deployed them, a question was asked from one of the users regarding corporate directory contacts having what appeared to be a presence status. When i had a look at the corporate directory on the handset it did indeed show that all users were offline.

I have tried disabling and enabling the "BLF for Call Lists" enterprise parameter and restarted the handsets but nothing has an affect on the BLF status.

Is there anything else i can try?

1 Accepted Solution

Accepted Solutions

Aseem Anand
Cisco Employee
Cisco Employee

Hi,

Have you checked it on any other phone model? Please go through the below documents and verify the config.

https://supportforums.cisco.com/document/12517656/cucm-native-presence-directoriescall-list

Aseem

View solution in original post

3 Replies 3

Aseem Anand
Cisco Employee
Cisco Employee

Hi,

Have you checked it on any other phone model? Please go through the below documents and verify the config.

https://supportforums.cisco.com/document/12517656/cucm-native-presence-directoriescall-list

Aseem

Thank you, that document was very helpful.

None of the phones had been set to SUBSCRIBE to a search space.

Glad to see that document was helpful.

- Vivek