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"Database Communication Error" message after IP change

tka
Level 1
Level 1

Hi All,

Is it normal that we can access the Admin web page after an IP change.

I got the message "Database Communication Error".

Should I reset the admin password ?

thanks in advance.

Bets regards

2 Replies 2

chadlincoln
Level 3
Level 3

What steps did you take in changing the IP address? Was it CM business edition? If you don't do it correctly, you'll get the database error. Business edition doesn't support changing the IP address.

Hi,

It is not business edition. CCM 6.1

I changed the IP address of the publisher. He's restarted. Then I did the same with the subscriber.

best regards,