Bill,
Usually this message appears when there is not enough bandwidth configured/available between locations. The first thing I would do is to verify if it is correct.
Out of Bandwidth message means you have that phone in a Location in
CallManager and all bandwidth to that location is tied up (as far as
CallManager is concerned). Either:
1) Assign more bandwidth to that location under System -> Location
2) Go to Device - Phone, look up user's phone and remove the location (set
to ),
3) Configure AAR to re-route via the PSTN
Workaround:
Another way to do this would be to use the Locations feature in CallManager.
It's in the System menu in CCMAdmin. When there is not enough bandwidth left
between locations, then the phone will display "Not Enough Bandwidth" and
they will be required to manually dial the number again through another
path.
Here's the SRND for CUCM 7.x for your future reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/uc7_0.html
If you really want the details on it, the best it to get the Cisco Callmanager logs, and post it. I can try to have a look at it.
Nick
