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Re-rerouting calls back to CUCM based on calling number

KhanalZ
Level 1
Level 1

Little background: Recently E911 call failed in our environment. CER Pub GUI was not accessible for some reason and Sub was not taking over. Calls went through after restarting both servers from CLI. We found later from TAC that we lost the logs after the reboot that could tell us what caused the issue.

Now, we are considering establishing a routine daily test call to 911 from a specific test DN but instead of sending such calls to PSAP, I would like to re-route that call back from CUBE to a DN or IVR in our CUCM based on calling number, without affecting actual 911 calls. This way we can confirm calls are hitting the CUBE but routing them back to an internal extension.

Can someone tell me what I need to do in CUBE without affecting normal call flows. Is it all about dial peers or something else is required? Or is there a better way to test/simulate 911 calls.

Thanks

 

 

15 Replies 15

Glad to hear that. However the translation on the dial peer I suggested used by the DPG would not break normal 911 calls as that dial peer doesn’t really match 911 calls.



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