07-28-2014 11:15 AM - edited 03-18-2019 11:24 AM
Dear Friends
I just got my CCNA RS and decided to go for CCNA Voice, and brought a lab kit (2811 router, 1841 router, 2 3560 switches, 2 phones 7961g)
I use CBT Nuggets to study, and I use the following infrastructure:
The problem that I have for three days looking and searching my whole day without any solution is my phones are not registering and I do not see them getting IP address while in DHCP binding in my DHCP Server I see that the server giving ips for devices that match the mac address of my phones.
Another thing is that I think that the phones are not getting firmware files from the CME ,
CME Flash shows the flowing
1 59482968 c2800nm-adventerprisek9-mz.124-24.T5.bin
2 3153295 apps41.9-3-1ES26.sbn
3 556679 cnu41.9-3-1ES26.sbn
4 2686807 cvm41sip.9-3-1ES26.sbn
5 561605 dsp41.9-3-1ES26.sbn
6 1631776 jar41sip.9-3-1ES26.sbn
7 648 SIP41.9-3-1SR4-1S.loads
8 648 term41.default.loads
9 648 term61.default.loads
10 5771325 cmterm-7941_7961-sip.9-3-1SR4-1.cop.sgn
11 2215949 cvm41sccp.9-3-1ES26.sbn
12 1630052 jar41sccp.9-3-1ES26.sbn
13 652 SCCP41.9-3-1SR4-1S.loads
14 5298719 cmterm-7941_7961-sccp.9-3-1SR4-1.cop.sgn
15 1926568 cnu41.2-7-5-50.sbn
16 1941998 CVM41.2-0-1-45.sbn
17 689772 Jar41.2-9-1-45.sbn
18 591 TERM41.7-0-2-0S.loads
One of my phone is rested to factory default and stuck on upgrade screen, because it is looking for suitable files to load.
When I issue load command I get:
CME_Voice(config-telephony)#load 7961 SCCP41.9-3-1SR4-1S.loads
LOAD COMMAND ERROR:cnf-file location system is not supported for creating automatic tftp bindings. Please use file location flash | slot0 | tftp OR create tftp bindings manually
Updating CNF files
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files update complete for phonetype(7961)
Command of “Show ephone”:
ephone-1[0] Mac:001B.D40B.A49F TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0 available_line 0
Preferred Codec: g711ulaw
Show run on ever device:
CME_Voice#show run
Building configuration...
Current configuration : 1366 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CME_Voice
!
boot-start-marker
boot-end-marker
!
logging message-counter syslog
!
no aaa new-model
!
dot11 syslog
ip source-route
!
!
ip cef
!
!
no ip domain lookup
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
voice-card 0
!
!
!
!
!
archive
log config
hidekeys
!
!
!
!
!
!
!
!
!
interface FastEthernet0/0
no ip address
duplex auto
speed auto
!
interface FastEthernet0/0.10
encapsulation dot1Q 10
ip address 172.16.1.1 255.255.255.0
ip helper-address 172.16.2.5
!
interface FastEthernet0/0.50
encapsulation dot1Q 50
ip address 172.16.2.1 255.255.255.0
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
ip http server
no ip http secure-server
!
!
!
!
!
!
!
!
!
control-plane
!
!
!
!
!
!
!
!
!
!
telephony-service
max-ephones 5
max-dn 5
load 7961 SCCP41.9-3-1SR4-1S.loads
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1
number 1111
!
!
ephone 1
device-security-mode none
mac-address 001B.D40B.A49F
button 1:1
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
login
!
scheduler allocate 20000 1000
end
DHCP_Router#show run
Building configuration...
Current configuration : 1042 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname DHCP_Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
!
resource policy
!
ip cef
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 172.16.1.1 172.16.1.10
ip dhcp excluded-address 172.16.2.1 172.16.2.10
!
ip dhcp pool voice
network 172.16.1.0 255.255.255.0
default-router 172.16.1.1
dns-server 8.8.8.8
option 150 ip 172.16.1.1
!
ip dhcp pool data
network 172.16.2.0 255.255.255.0
default-router 172.16.2.1
dns-server 8.8.8.8
option 150 ip 172.16.1.1
!
!
no ip domain lookup
!
!
!
!
!
!
!
!
!
interface FastEthernet0/0
ip address 172.16.2.5 255.255.255.0
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
!
!
ip http server
no ip http secure-server
!
!
!
!
!
!
!
control-plane
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
login
!
scheduler allocate 20000 1000
end
SwitchB#show run
Building configuration...
Current configuration : 4152 bytes
!
version 12.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname SwitchB
!
boot-start-marker
boot-end-marker
!
!
!
!
no aaa new-model
system mtu routing 1500
authentication mac-move permit
ip subnet-zero
no ip domain-lookup
!
!
!
!
crypto pki trustpoint TP-self-signed-1166977408
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1166977408
revocation-check none
rsakeypair TP-self-signed-1166977408
!
!
crypto pki certificate chain TP-self-signed-1166977408
certificate self-signed 01
30820240 308201A9 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31313636 39373734 3038301E 170D3933 30333031 30303031
30365A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 31363639
37373430 3830819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100D202 98000B00 CF0D0218 07FC8755 D177C77A CF40EF87 D2A97AD2 6E38745C
2F576E90 6B209439 6870FF25 0F97EA0A 790ED758 4E8398D8 A0A298F6 757C024C
98B40CFF 06D87E9F 820AA991 42B266F7 5F707ADF B358F1E9 F4B2107D F7FAF725
8B9596FB 0CE7D8B5 E2B20013 A10488CD EC07738F 0C18BCC0 89791F1C 8CAB26F6
24D90203 010001A3 68306630 0F060355 1D130101 FF040530 030101FF 30130603
551D1104 0C300A82 08537769 74636842 2E301F06 03551D23 04183016 801430B0
BEB6793B 76D031B7 B9E44AFA 49E1F6DF 2CFE301D 0603551D 0E041604 1430B0BE
B6793B76 D031B7B9 E44AFA49 E1F6DF2C FE300D06 092A8648 86F70D01 01040500
03818100 C09602F4 02F86AA8 DFF6E55D FF5EC7E3 6AAA6A00 2F63422A C8FF8154
368D5449 0AD30EE3 FC0AA464 FE612EAE 53CA0985 282171D3 E982FF1C 8F56EBF2
77782ABD BE63FAA9 968B0CFD 59ADD411 B147E1EC 816D56FF 1C271630 0125B202
BDE3E9DD 93862426 82844D08 254F460A 424A99A0 15E00BAB E94C6E4B E043C213 44CD9C0B
quit
!
!
!
spanning-tree mode pvst
spanning-tree etherchannel guard misconfig
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
!
!
!
interface FastEthernet0/1
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/2
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/3
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/4
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/5
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/6
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/7
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/8
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/9
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/10
switchport access vlan 50
switchport mode access
switchport voice vlan 10
spanning-tree portfast
!
interface FastEthernet0/11
!
interface FastEthernet0/12
!
interface FastEthernet0/13
!
interface FastEthernet0/14
!
interface FastEthernet0/15
!
interface FastEthernet0/16
!
interface FastEthernet0/17
!
interface FastEthernet0/18
!
interface FastEthernet0/19
!
interface FastEthernet0/20
!
interface FastEthernet0/21
!
interface FastEthernet0/22
!
interface FastEthernet0/23
!
interface FastEthernet0/24
switchport trunk encapsulation dot1q
switchport mode trunk
!
interface GigabitEthernet0/1
!
interface GigabitEthernet0/2
!
interface Vlan1
no ip address
!
ip classless
ip http server
ip http secure-server
!
!
ip sla enable reaction-alerts
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line vty 0 4
login
line vty 5 15
login
!
end
SwitchA#show run
Building configuration...
Current configuration : 1488 bytes
!
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname SwitchA
!
!
no aaa new-model
system mtu routing 1500
ip subnet-zero
no ip domain-lookup
!
!
!
!
no file verify auto
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
interface FastEthernet0/1
!
interface FastEthernet0/2
!
interface FastEthernet0/3
!
interface FastEthernet0/4
!
interface FastEthernet0/5
!
interface FastEthernet0/6
!
interface FastEthernet0/7
!
interface FastEthernet0/8
!
interface FastEthernet0/9
!
interface FastEthernet0/10
switchport access vlan 50
switchport mode access
!
interface FastEthernet0/11
!
interface FastEthernet0/12
!
interface FastEthernet0/13
!
interface FastEthernet0/14
!
interface FastEthernet0/15
!
interface FastEthernet0/16
!
interface FastEthernet0/17
!
interface FastEthernet0/18
!
interface FastEthernet0/19
!
interface FastEthernet0/20
switchport trunk encapsulation dot1q
switchport mode trunk
!
interface FastEthernet0/21
!
interface FastEthernet0/22
!
interface FastEthernet0/23
!
interface FastEthernet0/24
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
!
interface GigabitEthernet0/1
!
interface GigabitEthernet0/2
!
interface Vlan1
no ip address
shutdown
!
ip classless
ip http server
!
!
control-plane
!
!
line con 0
exec-timeout 0 0
logging synchronous
line vty 0 4
login
line vty 5 15
login
!
end
Please Help it has been three days since I am working and no solution and I am thinking of giving up on CCNA Voice and go ahead and study for CCNP, since I studied for the whole CCNA RS and no such problem happened to me.
Kind Regards
Solved! Go to Solution.
07-28-2014 04:59 PM
I would delete the ITL file by going to Settings -> Network Config -> Security and Delete the ITLs (I dont know the exact path off the top of my head). Better yet, i would factory reset the phone.
07-28-2014 05:56 PM
the other phone that was reseted to factory default is now booted, but keep restarting
here are the message from debug tftp event:
Jul 29 00:57:57.931: TFTP: Looking for CTLSEP001BD40BA2E2.tlv
.Jul 29 00:57:58.123: TFTP: Looking for ITLSEP001BD40BA2E2.tlv
.Jul 29 00:57:58.319: TFTP: Looking for ITLFile.tlv
.Jul 29 00:57:58.719: TFTP: Looking for SEP001BD40BA2E2.cnf.xml
.Jul 29 00:57:59.035: TFTP: Looking for XMLDefault.cnf.xml
.Jul 29 00:57:59.035: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 2817 for process 330
.Jul 29 00:57:59.047: TFTP: Finished system:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 330
.Jul 29 00:58:52.555: TFTP: Looking for flash:.loads
07-29-2014 07:19 AM
Guys
It worked finally. thank you very much for the help. I appreciate all the help you gave me.
After adding the approperate files and resting the phones and then synch the time, finally issue load command under telephony service.
Again Thank you, I will not forget your help, you guys are Rock !!!!!
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