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Registration Rejected after changing phone's subnet

Gordon Ross
Level 9
Level 9

We've had several instances recently, where 78xx & 88xx come up with Registration Rejected after moving to a different subnet. If we delete the security certificate on the phone, the phone then registers fine at its new location.

 

Any thoughts on what might be causing this? We're running CUCM 10.5(2) and just using the firmwares that come with CUCM.

 

GTG

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1 Reply 1

Terry Cheema
VIP Alumni
VIP Alumni

Did you try checking the phone status messages for any useful info?