Remote Access to Handset Call Logs???

[VLT06]

Hi Guy’s,

Is there any way to remotely view handset’s call logs i.e. missed calls, received calls, placed calls etc…? without having to physically walk to the phone to get them?

Cheers!

[Chris Deren]

You can get third party applications such as SingleWire remote phone control or similar product from other vendors.

HTH,

Chris

[Aaron Harrison]

Hi

Two options

1) If you really want to see what's in the display on the phone, then yes there are remote control solutions available. I have a remote control piece of software that I need testers for if you have a use for it :-)

2) The other option is to look at the CDRs collected by CUCM. Enable CDR collection, CDRs with 0 seconds duration, and the CAR service, and then interrogate the car web interface at http://publisher/car to see what calls have been made and attempted.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/car/caranrpt.html

Regards

Aaron

[VLT06]

Hi Aron,

Yes, would be very interested in testing your software.

Let me know how to get hold of!

Cheers!

[tinasmith510]

Hi James,

You can try Variphy's Remote Phone Control. It is easy to use and you can also request a free trial on their website.

www.variphy.com

http://www.youtube.com/watch?feature=player_embedded&v=_xZOuCFxeko

Hope this help!