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Remote Destination Profile going to Cell phone VM

We have 3 guys that handle the helpdesk calls. When a call comes in, it rings a hunt group number.  The 3 guys desk phones are in the hunt group. With RDP, there cell phones also ring.

What I noticed is that if someone presses ignore call on the cell phone, you are able to leave a vm on that particular cell phone.

 

Is there a way to avoid this?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee