Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I'm confused about ordering add-on license users for BE6K. What is the diference ordering R-CBE6K-K9 vs R-UCL-UCM-LIC-K9 ?If i have a BE6K Rls 9.x and I have ordered licenses using the R-UCL-UCM-LIC-K9 top level SKU, does these licenses will b...
Hello everyone,I'm currently digging some SIP messages in my lab. I have some questions I need assistance for. I can see in my traces that after downloading the ITL and configuration file, the phone always send two (02) REFER request to the CUCM befo...
Hi All, We have CUCM 10.5 with ESXI 5.5. Could you please confirm whether we can upgrade the esxi version to VMware ESXi 5.5.0 build-6480324.Want to know the compatibility for CUCM 10.5. Please clarify.
Hello All,Goal here is to send a call that is currently getting sent to CUCM where it then gets translated and routed accordingly, to have that number translated to another number before sending it along to the next Gateway instead.The SIP Cube has a...
Hello There So i have a AD 2016 and a Callmanager 11.5 runing togheter, and i want the Callmanager to make new RDP and RDs when the users are synced from the AD Can the callmanager (or any othere product) do this?
I need to enable IP Telephony communication between two different networks(separate networks). but most of the IPs are overlapping for other services. how can I do it.
Hello, I'm trying to deploy Jabber 12.6 but I just notice that there is not VM icon, is there a way to fix this issue? Thanks
One of my users has an analog phone that is synced with Unity Connection. The device rings only twice before going to voicemail. I have tried to change this on Unity Connection but have not found a setting to allow it, and I have not found any such o...
Third-party call centre application is connected to CUCM7.1.5 via a SIP trunk. Call centre agents have nailed-up calls to CUCM - incoming calls are connected by the call centre application to the agents (all 7942 phones). When the agent is not in a...
how can i block specific incoming calls due to them being prank/nuisance calls ?i was told that it can be done using translation rules eg, if i need to block 67823456 and 92909878how should i configure the translation rules i currently have the foll...
Hi Guys, Please let me know if anyone encounters the PIN reset failure (call manager-Extension Mobility) Call Manager Release 12.5.1.11900 Recently configured Cisco call manager with extension mobility. the user credential policy set to "User Must Ch...
Hello,how can I get the enterprise phones to send the SIP messages to the "outboundProxy" and not to the "proxy"? Now my three parameters are configured like:processNodeName: domain.comoutboundProxy: proxy.domain.comproxy: USECALLMANAGERAnd this resu...
as the title says :) im not very good at SQL but basically i had someone ask me recently how i would go about updating the cti controlled field on the endusers after they have been imported. for some weird reason the updateuser in bulk doesnt seem to...
Hello, I am not sure if this is even possible or not in UC 11.x...I have been working on few Number Referrals, Call Handlers etc where I am required to record greetings/messages. I am very hesitant to use my own voice for recordings. Is there any sof...
Hi, Our Client has purchased new Cisco 7945 ip phones and these phones not displaying missed calls. We already have the same old phones and its working fine. call manager version is: 9.1.2.10000-28 working 7945 load: SCCP45.8-5-2SR1S New 7945 pho...
