Remove requirement to dial 9 for Fax machine going out SIP Trunk?

[Mike Bowers]

We just recently moved from analog for our printer to sending it out the SIP trunk, and people are complaining about having to dial 9 before dialing out.

Is there a way to prevent just that one device from having to dial 9 on a UC560?

Would you have to create COR lists to restrict a specific dial-peer to that specific voice-port the fax is using?  Any examples available if that would work?

Thanks!

[kkoeper12 · Accepted solution]

Best way is to create a new dial-peers that have patterns that don't include the 9 ie: [2-9]...... and [2-9]..[2-9]...... and 1[2-9]..[2-9]...... depending on the patterns needed for the area where you are. Then create a new COR member, assign it to a new COR list, assign the new outgoing COR list to the new dial-peers and assign the new incoming COR list to only the DN/phone.

You could do it by just adding new dial-peers without the COR stuff but then you could have overlap.

[Mike Bowers]

Thanks for the input!