10-01-2013 08:02 AM - edited 03-16-2019 07:38 PM
How can I find out info on RMA for a phone that was DOA?
10-01-2013 08:23 AM
Hi Tim,
You need to open a case with TAC and provide details to them like the serial number of the phone and your shipping details.
To open a request with TAC, please go to
http://tools.cisco.com/ServiceRequestTool/create/
HTH
Manish
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