Greetings,
Is it possible to route incoming calls based on the CLID to a specific extension. The reason for this is to route calls from certain states, say AZ 1520...... to the staff that service that region. I have seen a lot of examples how to reject calls from certain CLIDs, but not routing.
Example: Person from AZ with number 520-555-1234 calls in. Route call to Ext 5721.
We're using CM 8
Many thanks,
Pierre