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SD not showing on cisco 8841 sip phone

sanjeev kumar
Level 1
Level 1

‎10-24-2016 01:28 AM - edited ‎03-17-2019 08:27 AM

SDs are configured on device profile for EM. But not showing on cisco 8841 sip phone,when user login to EM.

How to trouble shoot?

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Manish Gogna
Cisco Employee
Cisco Employee

‎10-24-2016 02:40 AM

Hi Sanjeev,

Please ensure that the EM is setup as per the following doc

https://supportforums.cisco.com/document/12210496/configuring-extension-mobility-cucm-10x

Do you face the same issue on any other SIP phone as well? If the issue persists please let us know.

Manish

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