IP Telephony and Phones

Hey folks! This is more of a just being sure kind of question, but when I tell the system to swap from lets say firmware 10.3.xx to 11.0.xx for the 8811's, will leaving the "Device Pool" field at Default and the "Phone Template" field at Standard 88...

I am trying to find out what users have Administrator roles in the Call Manager.  How can you list the users and roles?

Is there a way to modify a number based on its Type? For example, I want to prepend '00' to this number before sending it to my users.  I want to prepend a single '0' to National Type numbers. Calling Party Number i = 0x1183, '1XXX494XXXX' Plan:IS...

how many cue ports get used in a call transfer? If a call comes in hits auto attendant, gets transfered to phone  extension then to voicemail, how many cue ports get used in the call

We have 1 user whose phone will not forward to voicemail.  We have gone line by line over the set up of her phone comparing it to a known good and we can't see any place where the software is incorrect.  I am out of ideas.  Anyone ever experience thi...

All, working on getting the new licenses but probably won't happen before the expiration date.  What will happen if we are a few hundred short?  Will Unity stop answering calls for everyone? Thanks in advance! Replies rated.

Hi all. Running CUCM 8.6.1 I have a few expired tomcat-trust certificates. I'm trying to sort through the process of generating new ones, but I'm wondering something: How do I find out which of these certs are actually being used? I assume not the e...

Hi All, I want to configure the Polycom sound-station 2w conference phone in Cisco Call manager Express. It is a analog sip phone. I have done the SIP configuration for the 3rd party sip phone. But still the device is not up. . CME version:  Version...