Second line ring on cucm 7.1

[Chris Plesco]

Hi Everyone,

I just migrated from ccm 4.1 to 7.1 and am learning there are a few differences.  Do you know if I should be able to have a second ring?  Any dn on the second line appearance does not seem to ring.  If this is the case, then what is the use of having a 2 line phone?

Thanks for your help

Chris

[Rob Huffman · Accepted solution]

Hi Chris,

Yes, this should be most possible

Have a look at the second line on one of the non-functioning phones and

check the (under DN config page);

Ring Setting (Phone Idle) =

Ring Setting (Phone Active) =

Let us know what those are set as.

Cheers!

Rob

[Chris Plesco]

Hi Rob,

Thanks for letting me know it was possible.  I just found i had the phone in the wrong partition. 

Thanks a ton!

Chris

[Rob Huffman]

Hey Chris,

You are always welcome my friend Not much help, but I'm glad

you got this sorted ...great work!

Cheers!

Rob