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Secondary dial tone not playing after presing 9 on CUCM8.6

fuhrersk8
Level 3
Level 3

                   Hello guys!

On a CUCM 8.6, the secondary dial tone is not playing adfter pressing 9 for outside calls. For example, if the caller wants to call number 7879999999, the caller press 9, then 7 and that is when the secondary dial tone start playing. I checked all Route patterns and Translation patterns and there is none that starts with 9. Also VM ports, directory numbers are not in conflict with 9. Where else should I verify config?

Thanks in advanced!

30 Replies 30

rasevedo65
Level 1
Level 1

im having the issue as well and I have tried eberything listed here and to no avail. any help would be appreciated thank you all