Serial Number on MCS servers

[leighharrison]

Hi all,

I've got 9 MCS servers on various sites that I need to find the serial numbers of.

I've go CM6.1 running on 7 of them and Unity 5 on Win 2k3 on the 2 others.

Any ideas how I can do this remotely? I can't seem to get them to share the info with me!!

LH

[Adrian Saavedra · Accepted solution]

Hi Leigh,

You can check this.

For CallManagers:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso99275

For Win 2k3:

http://h41111.www4.hp.com/hps/carepack/emea_middle_east/en/getserial.html

Let me know if this works for you.

Best regards,

- Adrian.

[leighharrison]

Hi there Adrian,

That's worked a charm for the Windows servers, but when I run the snmp commands on the ccm cli I get no response, but the server promises me it's running snmp:-

admin:utils snmp walk 2c public 127.0.0.1 .1.3.6.1.4.1.232.2.2.2.1.0

This command may temporarily impact CPU performance.

Continue (y/n)?y

Failed :

Timeout: No Response from 127.0.0.1

Executed command unsuccessfully

admin:

admin:

admin:utils snmp test

Service Manager is running

Test SNMP Trap starts with Local Host Name, Specify a Remote Sever Name to test Remote Syslog

Message from syslogd@publisher at Thu Apr 2 16:15:03 2009 ...

publisher local7 0 : 1: Apr 02 15:15:03.8 UTC : %CCM_CALLMANAGER-TESTALARMCATALOG-0-TestAlarmEmergency: Testing EMERGENCY_ALARM App ID:Cisco CallManager Cluster ID: Node ID:publisher

Message from syslogd@127.0.0.1 at Thu Apr 2 16:15:03 2009 ...

127.0.0.1 local7 0 1: Apr 02 15:15:03.8 UTC : %CCM_CALLMANAGER-TESTALARMCATALOG-0-TestAlarmEmergency: Testing EMERGENCY_ALARM App ID:Cisco CallManager Cluster ID: Node ID:publisher

TestAlarmInformational sent [Returncode=0]

TestAlarmEmergency sent [Returncode=0]

TestAlarmAlert sent [returncode=0]

TestAlarmCritical sent [Returncode=0]

TestAlarmDebug sent [Returncode=0]

TestAlarmNotice sent [Returncode=0]

TestAlarmWarning sent [Returncode=0]

TestAlarmError sent [Returncode=0]

admin:

Any thoughts?

LH

[Michael Owuor]

Hi Leigh

If you have a MIB Browser application you could use this SNMP OID - .1.3.6.1.4.1.232.2.2.2.1 cpqSiSysSerialNum - Description: "The serial number of the system unit."

I hope this helps.

Regards,

Michael