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Shared Line

Marco Villani
Level 1
Level 1

Hello, my customer has a shared setup on his 7975 so of course when he receive a call both phone rings. the problem is while he is on a call if a second call comes in, when he answer, the second call doesn't show on the other phone only the first call. any suggestion ?the CUCM version is 7. thanks.

1 Reply 1

Marco Villani
Level 1
Level 1

I rebuild the phone and it's working.