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Hello,
my customer has three clusters, APAC-EMEA-NA. We are in the process of upgrading all three to 10.5 . So far only NA is on 10.5.2, EMEA and APAC are still on 8.5, also all three have different domain names. I need to rebuilt the EMCC between t...
Hello,Can you configure the quotas on Unity Connection 8.6 to send an email to the users who are reaching the set limit. Unity is integrated with exchange 2007. Thanks
Hello,is there a way to send a notification to a Supervisor/Agent if a call has been waiting for 10 seconds on a queue? the customer has UCCX 9.0. Thanks
Hello, my customer is running UCCX 8.5 on a mcs and would like to upgrade to UCCX 9.1 on a UCS c220 and i have few questions. 1) is recreating 8.5 on a UCS and than upgrade to 9.1 the best approach? 2) can the UCCX be installed on the same UCS C220 ...
Hi Rob,I thought quotas were used to setup alarms on the default mailbox size and not increase the capacity . can you please confirm? I need to provide the right answer to the customer and i don't have a lab handy at the moment. Thanks.
