simple question enabling remote-party-id on a 3825 voice gateway

[keeled]

Can you change the remote-party-id from "no remote-party-id" to "remote-party-id" within the config on a 3825 during business hours or will this cause a bump in the phone services?

Recently, our caller id stopped coming through to our phones. After calling our phone provider we learned they are sending the caller id information through the Remote-Party-ID field while our voice gateway is set to no remote-party-id.

Thank you. :)

[Brandon Buffin · Accepted solution]

You can make the change. This should cause no drop in service.

Brandon

[keeled]

Thank you. I made the change and it was transparent to end users. :)