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Single Number for Voice and Fax

KRISHNA K V
Level 1
Level 1

Hi,

We have deployed the single number for voice and fax solution using cisco tcl scripts.

voice gw-- cucm--right fax server-- exchange.

Tcl script is loaded in the voice gateway. Whenever a call arrives at the voice gateway from pstn the script is initiated and welcome prompt is played and exactly after 9 sec call is connected to the ip phone. If a fax tone is detectred the call is routed to the fax server which is integrated to exchange server also.

Is there any way to reduce the timer to 4 to 5 sec. Also for every call the welcome script will play. Is there any other solution apart from tcl script. I have attached the tcl script.

Krishna

1 Reply 1

Network Digger
Level 1
Level 1

Hello Krishna, please advise if you found a solution to the problem because I want to do the exact same thing. 9 seconds is just too much.

Thanks.