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Sip 8841 and SIp 8851 not booting

morowut
Level 1
Level 1

I have an 8841 phone that doesnt boot up..when i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesnt show anything no cisco logo no nothing just blank...

I have tried factory reseting it but it doesnt work.

What could be the problem and how do I solve it..

any  help is highly appreciated

1 Accepted Solution

Accepted Solutions

Leo Laohoo
Hall of Fame
Hall of Fame

Two phones not booting, is this correct?

View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Two phones not booting, is this correct?

Many thanks 

no we have more then 25 with some problem only mute button lights up read