SIP CP7942 unprovisional. Not register to CME.

Sergey Kostenko · ‎07-13-2018

Hello.

I try to register CP7942 (SIP42.9-1-1SR1S) to CME but no result. Say me how correct do it. Follow some information about soft & hard.

IOS: Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 15.1(4)M12a, RELEASE SOFTWARE (fc1)

Hardware: Cisco 2811 (revision 1.0) with 708608K/77824K bytes of memory.

#sh voice register global
CONFIG [Version=8.6]
========================
Version 8.6
Mode is cme
Max-pool is 24
Max-dn is 144
Outbound-proxy is enabled and will use global configured value
Security Policy: DEVICE-DEFAULT
Forced Authorization Code Refer is enabled
Source-address is 10.1.100.100 port 5060
Load 7911 is SIP11.9-3-1SR2-1S
Load 7960-40 is P0S3-8-12-00
Load 7942 is SIP42.9-1-1SR1S.loads
Authenticate register
Authenticate realm cme.local
NTP Server Address is 10.1.101.1
NTP Server Mode is: unicast
Time-format is 24
Date-format is D/M/Y
Time-zone is 32
Hold-alert is disabled
Mwi stutter is disabled
Mwi registration for full E.164 is disabled
Forwarding local is enabled
Video is disabled
Camera is disabled
Privacy is enabled
Privacy-on-hold is disabled
Dst auto adjust is enabled
    start at Apr week 1 day Sun time 02:00
    stop at Oct week 8 day Sun time 02:00
Max redirect number is 5
IP QoS DSCP:
    ef (the MS 6 bits, 46, in ToS, 0xB8) for media
    cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
    af41 (the MS 6 bits, 34, in ToS, 0x88) for video
    default (the MS 6 bits, 0, in ToS, 0x0) for service
Telnet Level: 0
Tftp path is flash:
Generate text file is enabled
Tftp files are created, current syncinfo 0042639835325711
OS79XX.TXT is not created
timeout interdigit 10
network-locale[0] RU    (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] RU    (This is the default user locale for this box)
user-locale[1] US
user-locale[2] US
user-locale[3] US
user-locale[4] US   Active registrations : 0

Total SIP phones registered: 0
Total Registration Statistics
    Registration requests : 22
    Registration success   : 2
    Registration failed    : 20
    unRegister requests    : 2
    unRegister success     : 2
    unRegister failed      : 0
    Attempts to register
           after last unregister : 3
    Last register request time   : 23:42:06.711 MSK Thu Jul 12 2018
    Last unregister request time : 13:20:17.966 MSK Thu Jul 5 2018
    Register success time        : 12:20:17.945 MSK Thu Jul 5 2018
    Unregister success time      : 13:20:17.967 MSK Thu Jul 5 2018

Mohammed al Baqari · ‎07-13-2018

Share your configuration to check if you are missing something. Along with
it share debug ccsip messages.

Sergey Kostenko · ‎07-15-2018

Hello. It`s part may config:

--------------------------------------------------

!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
service sequence-numbers
!
hostname C2811
!
boot-start-marker
boot system flash:/c2800nm-advipservicesk9-mz.151-4.M12a.bin
boot-end-marker
!
!
logging buffered 8192
!
aaa new-model
!
!
aaa authentication login default local
!
!
!
!
!
aaa session-id common
!
memory-size iomem 10
clock timezone MSK 3 0
!
no dot11 syslog
!
!
!
ip cef
ip dhcp excluded-address 10.1.101.1 10.1.101.30
ip dhcp excluded-address 10.1.101.100 10.1.101.254
ip dhcp ping packets 3
ip dhcp ping timeout 100
!
ip dhcp pool VLAN10
network 10.1.101.0 255.255.255.0
default-router 10.1.101.1
dns-server 10.1.101.1
option 150 hex 0a01.6501
option 7 ip 10.1.101.22
option 42 ip 10.1.101.1
lease 0 3
!
!
ip dhcp pool 01d4.d748.4101.8b
host 10.1.101.80 255.255.255.0
client-identifier 01d4.d748.4101.8b
option 66 ip 10.1.101.1
!
!
!
ip domain timeout 2
ip multicast-routing
ipv6 unicast-routing
ipv6 cef
!
multilink bundle-name authenticated
!
frame-relay switching
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
prefix ##
!
!
!
stcapp supplementary-services
port 0/0/0
fallback-dn 9711
port 0/0/1
fallback-dn 9712
!
stcapp call-control mode feature
!
vpdn enable
!
vpdn-group Home
! Default PPTP VPDN group
accept-dialin
protocol pptp
virtual-template 1
l2tp tunnel timeout no-session 15
!
!
!
voice dsp release early
!
voice service pots
supported-language ru
!
voice service voip
ip address trusted list
ipv4 212.53.40.0 255.255.255.0
address-hiding
media flow-around
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service h225-notify cid-update
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
redirect ip2ip
h323
emptycapability
billing b-channel
h225 signal overlap
h225 id-passthru
call start slow
h245 passthru all
sip
session transport tcp
registrar server
transport switch udp tcp
early-offer forced
!
voice class codec 2
codec preference 1 g711ulaw
codec preference 2 g711alaw
!
voice class codec 1
codec preference 3 g729r8
codec preference 4 g729br8
codec preference 5 g711ulaw
codec preference 6 g711alaw
!
voice class h323 1
call preserve
h245 caps mode unrestricted
telephony-service ccm-compatible
ccm-compatible
!
voice class custom-cptone class1
dualtone busy
frequency 425
cadence 505 480
dualtone disconnect
frequency 400
cadence 500 500
!
voice class custom-cptone LEAVE
dualtone conference
frequency 450 750
cadence 300 150 300 100 300 50
!
voice class custom-cptone JOIN
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
!
voice class custom-cptone jointone
dualtone conference
frequency 1212 1212
cadence 150 50 150 50
!
voice class custom-cptone leavetone
dualtone conference
frequency 909 909
cadence 150 50 150 50
!
!
voice register global
mode cme
source-address 10.1.101.1 port 5060
max-dn 144
max-pool 24
load 7960-7940 P0S3-8-12-00
load 7942 SIP42.8-5-4S
load 7911 SIP11.9-3-1SR2-1S
authenticate register
authenticate realm cme.local
timezone 32
time-format 24
date-format D/M/Y
tftp-path flash:
file text
create profile sync 0042639835325715
network-locale RU
user-locale RU
ntp-server 10.1.101.1 mode unicast
!
voice register dn 1
number 9741
name 9741
no-reg
label line1@9741
!
voice register dn 2
number 9742
name 9742
no-reg
label line2@9742
!
voice register template 1
!
voice register pool 1
id mac D4D7.4841.018B
number 1 dn 1
voice-class codec 2
username 9741 password 9741
!
voice register pool 2
id mac 0000.0000.9742
number 1 dn 2
voice-class codec 2
username 9742 password 9742
!
voice hunt-group 1 parallel
list 9711,9701,9704
pilot 97001
preference 7 secondary 9
--------------------------------------------------

Debug ccsip message show that CP7942 not try to register on C2811 :-(.

Debug tftp event show that CP7942 request files every minute

--------------------------------------------------

Jul 15 22:43:49 10.1.101.1 015572: Jul 15 19:43:48.693: TFTP: Looking for CTLSEPD4D74841018B.tlv
Jul 15 22:43:49 10.1.101.1 015573: Jul 15 19:43:48.813: TFTP: Looking for SEPD4D74841018B.cnf.xml

--------------------------------------------------

M02@rt37 · ‎07-16-2018

Hi @Sergey Kostenko

Please add the command

Type 《phone's type》 under your voice register pool

Re create profile under voice regrister global

And restart your ip phones.

Best regards
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