Hi,
I’m having an issue with call legs.
I have a CUCM with a Cisco Gateway (Version 15.0(1r)M16).
Scenario: CUCM -> CIscoGW (Like CUBE) -> ITSP
After some time I begin to see SIP call legs like these ones, and I can’t find a way to clear them. The only way I fount is to reboot the Cisco Gateway.
Also I don’t know why this SIP legs stuck.
Note: when the Total legs are more than 10, you can’t call from one extension to another for example, or when you answer an external incoming call the call hungs up.
May be I have a wrong configuration. (The truth is I’m very new in this)
BRIEF:
Telephony call-legs: 0
SIP call-legs: 2
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
0 : 40946 65538090ms.1 (*08:52:01.632 STUY Thu Jun 9 2022) +-1 pid:201 Answer 256 connecting
dur 00:00:00 tx:0/0 rx:0/0 dscp:0 media:0 audio tos:0x0 video tos:0x0
IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off Transcoded: No
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
LostPacketRate:0.00 OutOfOrderRate:0.00
0 : 43739 69978750ms.1 (*10:06:02.292 STUY Thu Jun 9 2022) +-1 pid:201 Answer 225 connecting
dur 00:00:00 tx:0/0 rx:0/0 dscp:0 media:0 audio tos:0x0 video tos:0x0
IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off Transcoded: No
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
LostPacketRate:0.00 OutOfOrderRate:0.00
Telephony call-legs: 0
SIP call-legs: 2
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
ONE LEG DETAIL:
show call active voice
Telephony call-legs: 0
SIP call-legs: 2
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
GENERIC:
SetupTime=65538090 ms (*08:52:01.628 STUY Thu Jun 9 2022)
Index=1
PeerAddress=256
PeerSubAddress=
PeerId=201
PeerIfIndex=78
LogicalIfIndex=0
ConnectTime=0 ms (0)
CallDuration=00:00:00 sec
CallState=2
CallOrigin=2
ChargedUnits=0
InfoType=speech
TransmitPackets=0
TransmitBytes=0
ReceivePackets=0
ReceiveBytes=0
VOIP:
ConnectionId[0x130CE980 0x10000 0x6C 0xFABEA8C0]
IncomingConnectionId[0x130CE980 0x10000 0x6C 0xFABEA8C0]
CallID=40946
GlobalCallId=[0x689683DA 0xE72111EC 0xA026D28F 0xCAF2C203]
SessionId=0
CallReferenceId=0
CallServiceType=Unknown
RTP Loopback Call=FALSE
RemoteIPAddress=192.168.190.250
RemoteUDPPort=0
RemoteSignallingIPAddress=192.168.190.250
RemoteSignallingPort=59954
RemoteMediaIPAddress=0.0.0.0
RemoteMediaPort=0
RoundTripDelay=0 ms
SelectedQoS=best-effort
tx_DtmfRelay=rtp-nte
FastConnect=FALSE
AnnexE=FALSE
Separate H245 Connection=FALSE
H245 Tunneling=FALSE
SessionProtocol=sipv2
ProtocolCallId=130ce980-2a11e168-6205-fabea8c0@192.168.190.250
SessionTarget=192.168.190.250
SafEnabled=FALSE
OnTimeRvPlayout=0
GapFillWithSilence=0 ms
GapFillWithPrediction=0 ms
GapFillWithInterpolation=0 ms
GapFillWithRedundancy=0 ms
HiWaterPlayoutDelay=0 ms
LoWaterPlayoutDelay=0 ms
TxPakNumber=0
TxSignalPak=0
TxComfortNoisePak=0
TxDuration=0
TxVoiceDuration=0
RxPakNumber=0
RxSignalPak=0
RxComfortNoisePak=0
RxDuration=0
RxVoiceDuration=0
RxOutOfSeq=0
RxLatePak=0
RxEarlyPak=0
RxBadProtocol=0
PlayDelayCurrent=0
PlayDelayMin=0
PlayDelayMax=0
PlayDelayClockOffset=0
PlayDelayJitter=0
PlayErrPredictive=0
PlayErrInterpolative=0
PlayErrSilence=0
PlayErrBufferOverFlow=0
PlayErrRetroactive=0
PlayErrTalkspurt=0
ClockAdjustDuration=0
EarlyPacketDuration=0
LateDiscardDuration=0
SilenceDiscardDuration=0
JBuffDecreaseDuration=0
JBuffIncreaseDuration=0
OutSignalLevel=0
InSignalLevel=0
LevelTxPowerMean=0
LevelRxPowerMean=0
LevelBgNoise=0
ERLLevel=0
ACOMLevel=0
ErrRxDrop=0
ErrTxDrop=0
ErrTxControl=0
ErrRxControl=0
ReceiveDelay=0 ms
LostPackets=0
EarlyPackets=0
LatePackets=0
SRTP = off
TextRelay = off
VAD = disabled
CoderTypeRate=g711ulaw
CodecBytes=160
Media Setting=flow-through
CallerName=256 - Rafael Bianchi
CallerIDBlocked=False
OriginalCallingNumber=256
OriginalCallingOctet=0x0
OriginalCalledNumber=922002040
OriginalCalledOctet=0x0
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0x80
DestinationRouteString=
TranslatedCallingNumber=256
TranslatedCallingOctet=0x0
TranslatedCalledNumber=922002040
TranslatedCalledOctet=0x0
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0x80
GwReceivedCalledNumber=922002040
GwReceivedCalledOctet3=0x0
GwReceivedCallingNumber=256
GwReceivedCallingOctet3=0x0
GwReceivedCallingOctet3a=0x81
MediaInactiveDetected=no
MediaInactiveTimestamp=
MediaControlReceived=
LongDurationCallDetected=no
LongDurCallTimestamp=
LongDurcallDuration=
Username=256
MlppServiceDomainNW=0 (none)
MlppServiceDomainID=
PrecedenceLevel=0 (PRECEDENCE_LEVEL_NONE)
CPA Active Call Parameters
CPA Event Status: DISABLE
Transcoded : No
RTCP TransmitPackets=0
RTCP ReceivePackets=0
Video RTCP TransmitPackets=0
Video RTCP ReceivePackets=0
Regards
Alex
