SIP Profile

Jawad Ahmad · ‎02-29-2016

Dears,

please describe this SIP Profile,

sip-ua
retry invite 3
retry notify 6
retry register 10
timers connect 1000
timers notify 100
registrar ipv4:192.168.126.1 expires 3600
sip-server ipv4:192.168.126.1
notify telephone-event max-duration 200
host-registrar

Vivek Batra · ‎02-29-2016

Hi,

SIP profiles are used to manipulate SIP/SDP headers as and when required. Please check the following document;

https://supportforums.cisco.com/blog/154711

- Vivek

Jawad Ahmad · ‎02-29-2016

thank you.

We facing critical issue in our network call disconnect automatically after 12 minute. Can you tell me please any command missing in configuration.

Vivek Batra · ‎02-29-2016

Hi,

Configuration you have shared is not sufficient to debug. Please share complete call flow and which all devices are included in this setup?

As your initial question is related to SIP profile, do you see any issue with SIP profile over there?

- Vivek

Jawad Ahmad · ‎02-29-2016

Branch CME > HQ CME > SIP Trunk > PSTN

which debugs I need and on which router, Branch CME or HQ CME where SIP Trunk terminate.

MOHIT SINGH · ‎03-01-2016

Hi Jawad,

If all the calls are getting disconnected after 12 min then it means one of the side (CME or PSTN) is not refreshing the SIP session by sending ReInvite. Can you collect below debugs and share it (keep the logs enabled until call is disconnected)

debug ccsip message

debug ccsip error

debug voip ccapi inout

Also share "show run" or the configuration under "voice service voip"

Jawad Ahmad · ‎03-01-2016

ok I'll Share the logs and running config once I get a Logs.

and on branch some error occure when I give a command terminal monitor.

163699: Mar 1 21:02:27.005: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3652 GUID=93ACBF13DF0E11E5A54486B8B4EEE0E1
163700: Mar 1 21:02:30.565: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3655 GUID=97C7C4A1DF0E11E5A54C86B8B4EEE0E1
163701: Mar 1 21:02:57.985: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3659 GUID=A5BE9268DF0E11E5A55486B8B4EEE0E1
163702: Mar 1 21:03:21.933: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3665 GUID=B47640F8DF0E11E5A56686B8B4EEE0E1
163703: Mar 1 21:03:44.201: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3669 GUID=C287EBCEDF0E11E5A57086B8B4EEE0E1
163704: Mar 1 21:07:32.155: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3678 GUID=4BD19841DF0F11E5A58786B8B4EEE0E1
163705: Mar 1 21:08:22.947: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3682 GUID=643881AFDF0F11E5A59386B8B4EEE0E1
163706: Mar 1 21:08:47.675: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3686 GUID=78894899DF0F11E5A59F86B8B4EEE0E1
163707: Mar 1 21:08:55.843: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3691 GUID=77E344E0DF0F11E5A59B86B8B4EEE0E1
163708: Mar 1 21:08:56.851: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3694 GUID=7E4C7F1BDF0F11E5A5AD86B8B4EEE0E1
163709: Mar 1 21:09:01.711: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3697 GUID=7CD2AFF9DF0F11E5A5A986B8B4EEE0E1
163710: Mar 1 21:09:03.971: %VOICE_IEC-3-GW: SIP: Internal Error (Socket conn refused): IEC=1.1.186.7.102.1 on callID 3700 GUID=82455521DF0F11E5A5BB86B8B4EEE0E1

can you please elaborate this error.

Vivek Batra · ‎03-02-2016

What is the output you get when try to make call? Don't you get any other logs? Also share the show run from branch CME.

- Vivek

Jawad Ahmad · ‎03-02-2016

Dear,

actually its live network. I'm trying to get logs when no one's there. Hopefully tomorrow getting a logs and share with you.

You can find Branch CME running config in attach file.

Jawad Ahmad · ‎03-04-2016

Dear,

I note one thing call disconnect on mobile after 12 minute but call shown connected on IP Phone.

Vivek Batra · ‎03-04-2016

Hi,

We can only tell after seeing the logs that which entity is disconnecting a call.

- Vivek

Jawad Ahmad · ‎03-05-2016

Dear,

you can find logs in attach file.

Vivek Batra · ‎03-06-2016

Hi Jawad,

As you can see in the logs that from gateway side, call is clearing normally and sent BYE but provider is responding with 481 Call Leg Doesn't Exist. What this means that there is no call exist in providers network and it has been disconnected before.

I saw your comment on other thread that provider is sending BYE message but gateway is not responding with 200 OK. Your provider might be right.

I can see two INVITE's going from router, first from 192.168.41.1 and second from 10.1.1.1, and that is with same calling and called party number. Can you let us know how your configuration exactly looks like for branch and hq CME?

- Vivek

Jawad Ahmad · ‎03-06-2016

Dear,

I contact to my ITSP regarding this issue they said our side don't receive 200 OK message against OPTION so call disconnect.

You can find debugs by ITSP and running configs of HQ and Branchs in attach file.

Jawad Ahmad · ‎03-07-2016

I contact with my ITSP they said Call disconnect due to our side don't receive 200 OK message against OPTION.

They sent me some traces please have a look.