Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Guys, Need a quick help on call park for analog phones connected on vg224. How to retrieve a parked call from there as I have tried using **6 but that didn't work. Thanks, Shyam
Hello for all, I am migrating the cluster of CUCM in PRO to VMware. Once is created the PRO cluster on VMware I need to change the IP address of Publisher node. In order to change the IP address I applied the next technote publisher by Cisco: http://...
Hi everyone, I'm using CUCM 11.x. When performing a DRS operation I have to choose from a single SFTP server to backup and restore. The thing is that when these servers are geo-redundant, this can take a very long time (several hours) and each serve...
Hello, anyone knows if CSD/CAD 8.5 is compatibile with UCCX 10.6? we have an UCCX 8.5 today, will deploy a 10.6, but I dont know if I will have to desinstall the CSD/CAD 8.5 and install the version 10.5 in agent´s PCs or CSD/CAD 8.5 is supported for...
For an inter cluster non gatekeeper controlled trunk to work between two separate call managers, do the call managers have to be on the same version software release? We have one cluster on 8.5.1 and the other cluster on version 10. I looked around ...
Hi folks, Having a little issue here. My outgoing calls are working fine, but incoming calls are not successful. Call flow: ITSP --> SIP trunk --> 2821 gateway --> CUCM --> IP Phone There was a recent change in the registration IP but it was wor...
Has anyone ever run into this issue before? I have a cisco model 8845 video phone that on a secondary line appearance which is set for flash only it continues to ring? We are using 9.1 software on our call manager. Any suggestions as to what to try? ...
Hello, trying to plan an upgrade where I am on ESXi4.x and CM 8.6 and need to get to ESXi 5.x and CUCM 10.5. Do I upgrade ESXi first or CUCM?. Getting a bit confused with all the matrix reading Thanks, Replies rated.
Hi we have a new Cisco VOIP BE6000 system and we have a business hours voicemail and an after hours one. When its a public holiday, our IT provider said to go into the scheduling part of the system (system handler? forgive me, I completely untechy) ...
Greetings!I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 MGCP gateway. Currently my on-site devices use a VG224, but my off-site units use anal...
Hello, We are facing a issue with the TFTP service on our CUCM cluster following the upload of the CallManager multi server SAN certificate upload. Here is the error message we get from the TFTP service log: This is not an ERROR message. Multi SAN C...
Hi, wondering if anyone can help me , im trying to set-up QOS for our new VOIP phone system , but im abit lost with the config , well really lost i am using the CCP to configure and the QOS wizard , but im unsure if i should be DSP or NBAR and also ...
Hello Friends, Once Cisco creates de TRCs hardware config to support UC, also should provide an step by step guide to deploy UCS, config UCS, install ESXi, config ESXi and install CUCM that makes this hardware config be fully supported by TAC. Dou yo...
Hello, I have an employee who submitted a ticket advising when she added a new employee to her contact list, the employee name and face who had the same number previously is showing up. I had her delete the contact and re-add but it's still happenin...
Hi All, Please help me. How to change display lang on 7937G conference system. Now Norwegian. I lik'd english. Please write step-by-step how to change. Thank You! Tony
