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SIP trunk CUCM to Avaya Session Manager

Ed Kender
Level 1
Level 1

‎12-05-2013 06:54 AM - edited ‎03-16-2019 08:43 PM

Hello - looking for some help on a SIP trunk configuration between the 2 devices. Currently we are running CUCM 9.1 with Avaya Session Manager 6.3. We are having issues with the call completing from the CS 1000 to the CUCM. Below are the session traces from both the Session Manager and CUCM. The CS1000 currently has 4 digit extensions and the CUCM has 7 digit extensions. We translate the number in the Session Manager to send the 7 digits. If you could lead in the right direction I would appreciate it. WOuld this have something to do with the context coming out of Session Manager? It looks like CDP.UDP and then only the 4 digits and the CUCM needs the 7.

Session Manager trace:

mil-ss-01 CUCM 9

SM100 10.101.2.75 10.174.2.75

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

13:04:53.730 |<--OPTIONS-| | | | | (1) sip:10.5.1.30

13:04:53.731 |--200 OK-->| | | | | (1) 200 OK (OPTIONS)

13:04:53,734 | Request Adaptation | Adapter: mil-ss-01

13:04:53,734 | Request Adaptation | Adapter: mil-ss-01

13:04:56.183 |--INVITE-->| | | | | (2) T:7317;phone-context=cdp.udp F:anonymous@anonymous U:7317;phone-context=cdp.udp

13:04:56.184 |<--Trying--| | | | | (2) 100 Trying

13:04:56,185 | Remote host is trusted | Trusted

13:04:56,185 | Request Adaptation | Adapter: mil-ss-01

13:04:56,186 | Applied ingress Adaptation | P-Asserted-Identity=<sip:

00000000@company.com

>, Request-URI=sip:

7317@company.com

, History-Info=<sip:

7317@company.com

>;index=1, <sip:

7317@company.com

>;index=1.1

13:04:56,186 | Originating Location found | Location: mil-cs1000m-01

13:04:56,186 | Try routing to determine if emergency call | Location: mil-cs1000m-01

13:04:56,186 | Request Dial Pattern route | for: sip:

7317@company.com

Location: mil-cs1000m-01

13:04:56,186 | Dial Pattern route parameters | URI Domain: company.com Location: mil-cs1000m-01

13:04:56,186 | Trying Dial Pattern route | Domain: company.com Location: mil-cs1000m-01

13:04:56,186 | Dial Pattern found | for: 7317 Pattern: 7317

13:04:56,186 | Route Policy found | Pattern: 7317 RoutePolicyList: to_CUCM9

13:04:56,187 | Route found | for: sip:

7317@company.com

SIPEntity: CUCM 9

13:04:56,187 | Entity Link found | SIPEntity: CUCM 9 EntityLink: mil-sessionmgr-01->TCP, biDirId=null, deny=false:5060

13:04:56,187 | Request Adaptation | Adapter: CUCM 9

13:04:56,188 | Applied egress Adaptation | NoAdaptationModuleExists=true, Request-URI=sip:7657317@10.5.131.12;routeinfo=0-0, Remote-Party-ID=<sip:

00000000@company.com

>;party=calling;screen=no;privacy=off,

13:04:56,188 | Routing SIP request | SipEntity: CUCM 9 EntityLink: mil-sessionmgr-01->TCP:5060

13:04:56,189 | No hostname resolution required | Routing to: sip:10.5.131.12;transport=tcp;lr;phase=terminating

13:04:56.191 | |--INVITE-->| | | | (2) T:7317;phone-context=cdp.udp F:anonymous@anonymous U:7657317 P:terminating

13:04:56.196 | |<--Trying--| | | | (2) 100 Trying

13:04:56.198 | |<--Not Fou-| | | | (2) 404 Not Found

13:04:56.199 | |----ACK--->| | | | (2) sip:7657317@10.5.131.12

13:04:56,200 | Request Adaptation | Adapter: CUCM 9

13:04:56,201 | Request Adaptation | Adapter: CUCM 9

13:04:56,201 | Request Adaptation | Adapter: mil-ss-01

13:04:56.202 |<--Not Fou-| | | | | (2) 404 Not Found

13:04:56.203 |----ACK--->| | | | | (2) sip:7317

13:05:07,597 | Remote host is not trusted | Host not trusted

13:05:07,597 | Originating Location found | Location: mil-cs1000m-01

13:05:12.657 | |<--------OPTIONS-------| | | (3) sip:10.5.2.51

13:05:12,659 | Remote host is not trusted | Host not trusted

13:05:12,659 | Originating Location found | Location: mil-cs1000m-01

13:05:12.660 | |--------200 OK-------->| | | (3) 200 OK (OPTIONS)

13:05:16.877 | |<--------------OPTIONS-------------| | (4) sip:10.5.2.51

13:05:16,879 | Remote host is trusted | Trusted

13:05:16,879 | Request Adaptation | Adapter: mil-ss-01

13:05:16,879 | Applied ingress Adaptation | P-Asserted-Identity=<sip:

anonymous@company.com

>

13:05:16,879 | Originating Location found | Location: sas-cs1000e-01

13:05:16.880 | |--------------200 OK-------------->| | (4) 200 OK (OPTIONS)

13:05:24.463 | |<--------------------OPTIONS-------------------| (5) sip:10.5.2.51

13:05:24,465 | Remote host is not trusted | Host not trusted

13:05:24,465 | Originating Location found | Location: mil-cs1000m-01

13:05:24.466 | |--------------------200 OK-------------------->| (5) 200 OK (OPTIONS)

CUCM Trace Invite:

SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.5.2.51 on port 46314 index 6 with 3188 bytes:

[1179,NET]

INVITE sip:7657317@10.5.131.12 SIP/2.0

P-AV-Message-Id: 1_1

Route: <sip:10.5.131.12;transport=tcp;lr;phase=terminating>

History-Info: <sip:

7657317@company.com

>;index=1, <sip:

7657317@company.com

>;index=1.1

Remote-Party-ID: <sip:

00000000@company.com

>;party=calling;screen=no;privacy=off

Allow: INVITE, ACK, BYE, REGISTER, REFER, NOTIFY, CANCEL, PRACK, OPTIONS, INFO, SUBSCRIBE, UPDATE

Contact: <sip:00000000;phone-context=

UnknownUnknown@company.com

:5060;maddr=10.5.1.30;transport=tcp;user=phone;gsid=68cac530-5d21-11e3-8b45-78e3b505dc88>

Alert-Info: <cid:

external@company.com

>

Supported: 100rel, x-nortel-sipvc, replaces

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3

Via: SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974

Via: SIP/2.0/TCP 10.5.2.50:15060;rport;ibmsid=local.1372169047609_2400497_2400521;branch=z9hG4bK129750805377494

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb-AP;ft=19;received=10.5.2.51;rport=19140

Via: SIP/2.0/TCP 10.5.1.30:5060;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb

Record-Route: <sip:22d074d4@10.5.2.51;transport=tcp;lr>

Record-Route: <sip:10.5.2.50:15060;transport=tcp;ibmsid=local.1372169047609_2400497_2400521;lr>

Record-Route: <sip:22d074d4@10.5.2.51;transport=tcp;lr>

P-Charging-Vector: icid-value="68cac530-5d21-11e3-8b45-78e3b505dc88"

User-Agent: Nortel CS1000 SIP GW release_7.0 version_linux-6.50.00 AVAYA-SM-6.3.1.0.631004

P-Asserted-Identity: <sip:

00000000@company.com

>

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

Max-Forwards: 66

CSeq: 1 INVITE

Content-Type: multipart/mixed;boundary=unique-boundary-1

Content-Length: 1063

Av-Global-Session-ID: 68cac530-5d21-11e3-8b45-78e3b505dc88

P-Location: SM;origlocname="mil-cs1000m-01";origsiglocname="mil-cs1000m-01";origmedialocname="mil-cs1000m-01";termlocname="Cisco BE6K";termsiglocname="Cisco BE6K";smaccounting="true"

--unique-boundary-1

Content-Type:

application

/sdp

SDP Message

====================================================

v=0

o=- 746 1 IN IP4 10.5.1.30

s=-

c=IN IP4 10.5.1.36

t=0 0

m=audio 5234 RTP/AVP 18 0 8 101 111

c=IN IP4 10.5.1.36

a=tcap:1 RTP/SAVP

a=crypto:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

a=crypto:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

a=pcfg:1 t=1

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=rtpmap:111 X-nt-inforeq/8000

a=ptime:20

a=sendrecv

--unique-boundary-1

Content-Type: application/x-nt-mcdn-frag-hex;version=linux-6.50.00;base=x2611

Content-Disposition: signal;handling=optional

0500bc05

0107130081900000a200

09090f00e9a4830001004000

1315070011fa0f00a10d02010102020100cc040000c56000

1e0403008183

4a1c0100180001001a011404000067353505000004000000000048710000

--unique-boundary-1

Content-Type: application/x-nt-epid-frag-hex;version=linux-6.50.00;base=x2611

Content-Disposition: signal;handling=optional

011201

3c:4a:92:f4:84:f4

--unique-boundary-1--

CUCM Trying Message:

SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.5.2.51 on port 46314 index 6

[1180,NET]

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3,SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974,SIP/2.0/TCP 10.5.2.50:15060;rport;ibmsid=local.1372169047609_2400497_2400521;branch=z9hG4bK129750805377494,SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb-AP;ft=19;received=10.5.2.51;rport=19140,SIP/2.0/TCP 10.5.1.30:5060;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>

Date: Wed, 04 Dec 2013 19:12:41 GMT

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

CSeq: 1 INVITE

Allow-Events: presence

Content-Length: 0

SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.5.2.51 on port 46314 index 6

[1181,NET]

SIP/2.0 404 Not Found

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3,SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974,SIP/2.0/TCP 10.5.2.50:15060;rport;ibmsid=local.1372169047609_2400497_2400521;branch=z9hG4bK129750805377494,SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb-AP;ft=19;received=10.5.2.51;rport=19140,SIP/2.0/TCP 10.5.1.30:5060;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>;tag=580~35abe322-3212-479c-8a2c-ab75ead590d5-21575914

Date: Wed, 04 Dec 2013 19:12:41 GMT

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

CSeq: 1 INVITE

Allow-Events: presence

Reason: Q.850;cause=1

Content-Length: 0

SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.5.2.51 on port 46314 index 6 with 623 bytes:

[1182,NET]

ACK sip:7657317@10.5.131.12 SIP/2.0

Route: <sip:10.5.131.12;transport=tcp;lr;phase=terminating>

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>;tag=580~35abe322-3212-479c-8a2c-ab75ead590d5-21575914

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3

Via: SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974

CSeq: 1 ACK

Max-Forwards: 66

Content-Length: 0

SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.5.2.51 on port 46314 index 6

[1180,NET]

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3,SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974,SIP/2.0/TCP 10.5.2.50:15060;rport;ibmsid=local.1372169047609_2400497_2400521;branch=z9hG4bK129750805377494,SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb-AP;ft=19;received=10.5.2.51;rport=19140,SIP/2.0/TCP 10.5.1.30:5060;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>

Date: Wed, 04 Dec 2013 19:12:41 GMT

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

CSeq: 1 INVITE

Allow-Events: presence

Content-Length: 0

CUCM not found message:

SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.5.2.51 on port 46314 index 6

[1181,NET]

SIP/2.0 404 Not Found

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3,SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974,SIP/2.0/TCP 10.5.2.50:15060;rport;ibmsid=local.1372169047609_2400497_2400521;branch=z9hG4bK129750805377494,SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb-AP;ft=19;received=10.5.2.51;rport=19140,SIP/2.0/TCP 10.5.1.30:5060;branch=z9hG4bK-3fa2ea5-894636b6-7d11effb

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>;tag=580~35abe322-3212-479c-8a2c-ab75ead590d5-21575914

Date: Wed, 04 Dec 2013 19:12:41 GMT

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

CSeq: 1 INVITE

Allow-Events: presence

Reason: Q.850;cause=1

Content-Length: 0

CUCM ACK message:

SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.5.2.51 on port 46314 index 6 with 623 bytes:

[1182,NET]

ACK sip:7657317@10.5.131.12 SIP/2.0

Route: <sip:10.5.131.12;transport=tcp;lr;phase=terminating>

Call-ID: abef5b48-1e01050a-13c4-55013-3fa2ea5-5d08551f-3fa2ea5

From: <sip:

anonymous@anonymous.inva

lid;user=phone>;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5-2b7d5ad-3fa2ea5

To: <sip:7317;phone-context=

cdp.udp@company.com

;user=phone>;tag=580~35abe322-3212-479c-8a2c-ab75ead590d5-21575914

Via: SIP/2.0/TCP 10.5.2.51;branch=z9hG4bK138498682095974-AP;ft=3

Via: SIP/2.0/TCP 10.5.2.50:15060;rport=30522;ibmsid=local.1372169047609_2400498_2400522;branch=z9hG4bK138498682095974

CSeq: 1 ACK

Max-Forwards: 66

Content-Length: 0

Thanks.


Labels:
0 Helpful
7 Replies 7

Suresh Subramanian
Level 7
Level 7

‎12-05-2013 08:55 AM

Hello Ed,

could you please provide the complete CCM  trace file? it seems soemthing wrong with the sip messages you posted.

>> Invite header has 7 digits & To filed has 4 digit

SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.5.2.51 on port 46314 index 6 with 3188 bytes: [1179,NET]

INVITE sip:7657317@10.5.131.12 SIP/2.0

From: ;tag=ac493fe8-1e01050a-13c4-55013-3fa2ea5 -2b7d5ad-3fa2ea5

To: <>7317;phone-context=cdp.udp@company.com;user=phone>

--> the '404 Not Found' message indicates no route error.

--> Perhaps, you can try receive the 4 digit from avaya &  translate it in CUCM itself and then route to correct destination.

--> You can also crosscheck the 'Inbound call CSS'

--> Please make another test call & collect the complete ccm traces

//Suresh Please rate all the useful posts.
0 Helpful

Jagpreet.Singh
Level 1
Level 1

‎12-05-2013 11:52 AM

Hi Ed,

     Please provide the complete CCM traces along with the Called and the Calling number.

Regards,

Jagpreet

0 Helpful

Ed Kender
Level 1
Level 1
In response to Jagpreet.Singh

‎12-05-2013 07:32 PM

calling = 8417 from Nortel CS1000

Called= 7317 to Cisco and needs to be translated to 765-7317

When you say complete file do you want the physical log uploaded?  I copied and pasted what was in the log so I'm not sure I understand.

15372251-CUCM not found.txt.zip
0 Helpful

Suresh Subramanian
Level 7
Level 7

‎12-05-2013 07:41 PM

Yes, you need to upload the complete ccm trace files, collected using RTMT.

//Suresh Please rate all the useful posts.
0 Helpful

Ed Kender
Level 1
Level 1

‎12-08-2013 10:04 AM

Files have been uploaded sorry for the delay.

0 Helpful

Suresh Subramanian
Level 7
Level 7
In response to Ed Kender

‎12-08-2013 07:33 PM

Hello Ed,

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml#calm

this  is the URL guide on how to collect the complete CCM trace files. Please  ensure you have set the trace level to detailed n collect 'cisco  callmanager' trace files for the nonworking call.

//Suresh Please rate all the useful posts.
0 Helpful

whilenski
Level 1
Level 1

‎12-11-2013 05:22 AM

I will be setting up a trunk between a CUCM 9.1.2 and Session Manager 6.3 as well.  Just curious - have you resolved this issue yet?

0 Helpful
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