11-03-2013 11:29 PM - edited 03-16-2019 08:13 PM
Hi,
We are running CUCM 8.5 on which i created a SIP trunk to Avaya CM 6.0
Just wondering what tools to use in CUCM to check if the SIP trunk is up and running.
At this point when i dial a number destined to that trunk is having a busy tone.
Any help would be appreciated.
Thanks.
11-04-2013 12:15 AM
Hi, You can use Session Trace feature in RTMT to check the SIP call logs.
could you please collect the CCM SDI traces (Level-Detailed) for a test call and provide the info like, calling number, called number & time of call?
are the calls from Avaya to CUCM working?
11-04-2013 01:17 AM
In this forum at the top is a link to a new tool to help in looking at SIP debug traces in callmanager - may just help a lot.
11-04-2013 04:21 PM
This is what i get in the call flow, It looks like the connection is up but the number i am dialing is not found on the far end. Please correct me if my understanding is incorrect. Also i am not sure what does error 403 Forbidden means.
11-04-2013 09:34 PM
Hi,
Generally '404 Not Found' means the called number sent to the far end HO-Avaya is in incorrect format or not configured in far end. It is dial-plan issue.
'403 Forbidden' indicates that the IP address in the Invite message sent to EPCC-Avaya is in incorrect format and hence it is rejecting the call with 403 error.
Here is the URL of Standard Cause Codes mapped to SIP Response codes:
http://www.cisco.com/en/US/docs/voice_ip_comm/bts/5.0/command/guide/41PGH.html#wp1010357
Hope it helps.
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