I am in the same boat as many others must be.. The time when we all plan to upgrade our Collaboration environment.
Our company is running CUCM 10.5.1 with UCCX 10.6.1 SU 1 and intending to upgrade CUCM to 11.6.1 SU1
Over the last few day...
looking for help.
topology is Fax-->VG204--->(stcapp)-->cucm-->(h323)-->3945-->E1
we are having issues in sending and receiving faxes. It was working absolutely fine untik three weeks ago. The issue has occured all of sudden. I can confirm t...
We are currently running UCCX 9.0SU2 with two free flavours of Wallboards. i.e. UCGURU and Gila
We are intending to upgrade UCCX to version 10.6.1 and I would like to confirm whether the above two type of wall boards are still supported with...
We are using ARC Premium 6.X in our environment with CUCM 10.X
Something which I am struggling to find out is that how calls are distributed between multiple operators assigned to One Queue in ARC and if there is a way in ARC to change tha...
Hi Guys, I understand, I am not the only one who have had this problem as there are so many posts on the forums related to this issue but unfortunately I have not been able to pin point what I am missing here. basically I am trying to build a script ...
The prep doco and other step by step guide was massive but in general i followed the below procedure with cluster of three cucm and 2 imp servers
1. Upgrade CUCM Pub
2. Upgrade IMP Pub
3. Upgrade CUCM First Sub
3. Ensure CUCM and IMP pu...
Thanks Manish for the valueable response.
One more question which just popped up after digging further.
To be able to upgrade, 25gb of free disk space is necessary in common partition. If there is not enough space then there are free options to fr...
After running the lab environment I can safely confirm that both flavours of wallboards mentioned above does work with UCCX10.6.1 SU1
Also, I was able to run the UCCX in Mixed Mode - CAD and Finesse together. Great feature to have specially ...