Hi All, looking for help. topology is Fax-->VG204--->(stcapp)-->cucm-->(h323)-->3945-->E1 we are having issues in sending and receiving faxes. It was working absolutely fine untik three weeks ago. The issue has occured all of sudden. I can confirm that on the fax line the calls can be received and made. Its just the fax having issues. Fax config on router and Vg204 are below fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711alaw modem passthrough nse codec g711alaw I have tried running few debug commands to make sure correct dial peers are matched and they are.  Debug isdn q931 debug voip ccapi inout The interesting thing is that with the same config on a different gateway and vg204 connected to same cucm, other faxes are working fine. Just wondering if anyone could point in correct direction? ... View more

Hi Guys,   I understand, I am not the only one who have had this problem as there are so many posts on the forums related to this issue but unfortunately I have not been able to pin point what I am missing here.  basically I am trying to build a script in UCCX where call will verify with the PIN followed by updating the mobile number of the engineer on call.  Attached is the snapshot of the script in which the script does everything correct and updates all the variables except updating the XML file.    Can someone point on what i am missing here or is there a better way of doing this. I have also tried this by doing with the text file but the behaviour is exactly the same it does not update the text file at all.   Thanks. Sunjay     ... View more