Hi,
SIP trunk calls are hitting on ivr but unable to collect digits but on PRI tcl digit collect is working.
So for sip trunk we tried to use different commands in Incoming dial peer.
dial-peer voice 5001 voip
translation-profile incoming CALL_IN
session protocol sipv2
incoming called-number 518700357
dtmf-relay sip-notify rtp-nte
voice-class codec 1
no vad
Following commands tried but not working.
dtmf-relay rtp-nte
dtmf-relay rtp-nte h245-signal h245-alphanumeric
dtmf-relay sip-notify rtp-nte
dtmf-relay sip-notify h245-signal
dtmf-relay rtp-nte h245-signal
dtmf-relay rtp-nte digit-drop h245-alphanumeric
dtmf-relay cisco-rtp h245-signal
dtmf-relay h245-signal sip-notify
In SIP CALL tcl ivr digit collect logs.
Dec 18 14:36:07.505: //5919//Digi:/tcl_LegDigitCollectObjCmd: collectdigits leg_incoming param1
Dec 18 14:36:07.505: //5919//Digi:/C_DigitCollect_Start: Leg=5919, Dialplan=True, Diaplanterm=True, DigitReport=False, DigitConsume=False IgnoreInitialKey=False, IgnoreDTMFacceptINFO=False, Abortkey=*, Terminationkey=#, Numpatterns=0, Maxdigits=0, Mindigits=0, Interruptprompt=True, InterTimeout=-1000, Initialtimeout=5000, Mask=0 Hotword=0
Dec 18 14:36:07.505: //-1//Digi:/AFW_DigitCollect_New:
Dec 18 14:36:07.505: //-1//Digi:HN28C46F44:/AFW_DigitCollect_New: DialPlan=TRUE AbortKey=* TermKey=# NumPatts=0
Enable=FALSE Consume=FALSE InterruptPrompt=TRUE minDigits=0 maxDigits=0 DialPlanTerm=TRUE hotword=0
Dec 18 14:36:07.505: //5919/823BB3079AA6/Digi:/DigitCollectStart_UpdateStats:
Dec 18 14:36:07.505: //5919//Digi:/DigitCollect_MLPPTuning:
Dec 18 14:36:07.505: //5919//Digi:/DigitCollect_MLPPTuning: Precednece Digit Collect not enabled
Dec 18 14:36:07.513: //5919//Digi:/AFW_M_DigitCollect_Action:
Dec 18 14:36:07.513: //5919//Digi:/act_DCRunning_RDone: id=5919 Enable succeeded.enable=0 matchDialplan=1 numPatterns=0matchDialplanTerm=1
Dec 18 14:36:17.509: //5919//Digi:/AFW_M_DigitCollect_Action:
Dec 18 14:36:21.745: //5919//Digi:/AFW_M_DigitCollect_Action:
Dec 18 14:36:21.745: //5919//Digi:/act_DCRunning_Digit: : pLeg 5919 Digit T Tone Mode -1
Dec 18 14:36:21.745: //5919//Digi:/AFW_M_DigitCollect_Action:
Dec 18 14:36:21.745: //5919//Digi:/act_DCRunning_RDone: id=5919 Reporting disabled.
Dec 18 14:36:21.745: //-1//Digi:/DigitCollect_Complete: DC_TIMEOUT. Digits=
Dec 18 14:36:21.745: //5919//Digi:/AFW_M_DigitCollect_EventPreProcess:
Dec 18 14:36:21.745: //5919//Digi:/DigitCollectEnd_UpdateStats:
Need to know is this itsp site issue or mine.
But on same tcl ivr with E1 PRI working fine, here are the normal ivr digit collect call logs.
Dec 18 13:09:07.822: //5756//Digi:/tcl_LegDigitCollectObjCmd: collectdigits leg_incoming param1
Dec 18 13:09:07.822: //5756//Digi:/C_DigitCollect_Start: Leg=5756, Dialplan=True, Diaplanterm=True, DigitReport=False, DigitConsume=False IgnoreInitialKey=False, IgnoreDTMFacceptINFO=False, Abortkey=*, Terminationkey=#, Numpatterns=0, Maxdigits=0, Mindigits=0, Interruptprompt=True, InterTimeout=-1000, Initialtimeout=5000, Mask=0 Hotword=0
Dec 18 13:09:07.822: //-1//Digi:/AFW_DigitCollect_New:
Dec 18 13:09:07.822: //-1//Digi:HN2874C978:/AFW_DigitCollect_New: DialPlan=TRUE AbortKey=* TermKey=# NumPatts=0
Enable=FALSE Consume=FALSE InterruptPrompt=TRUE minDigits=0 maxDigits=0 DialPlanTerm=TRUE hotword=0
Dec 18 13:09:07.822: //5756/F13ACB14B204/Digi:/DigitCollectStart_UpdateStats:
Dec 18 13:09:07.822: //5756//Digi:/DigitCollect_MLPPTuning:
Dec 18 13:09:07.822: //5756//Digi:/DigitCollect_MLPPTuning: Precednece Digit Collect not enabled
Dec 18 13:09:07.830: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:07.830: //5756//Digi:/act_DCRunning_RDone: id=5756 Enable succeeded.enable=0 matchDialplan=1 numPatterns=0matchDialplanTerm=1
Dec 18 13:09:09.318: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:09.318: //5756//Digi:/act_DCRunning_Digit: : pLeg 5756 Digit 0 Tone Mode 0
Dec 18 13:09:09.318: //5756//Digi:/DigitCollect_TreatDigit:
Dec 18 13:09:09.318: //5756//Digi:/DigitCollect_DialPlanMatch: pattern offset=0, digits=0
Dec 18 13:09:09.318: //5756//Digi:/DigitCollect_DialPlanMatch: src carrier id:, tgt carrier id:
Dec 18 13:09:09.318: //5756//Digi:/DigitCollect_DialPlanMatch: Match single infotype
Dec 18 13:09:12.798: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:12.798: //5756//Digi:/act_DCRunning_Digit: : pLeg 5756 Digit 5 Tone Mode 0
Dec 18 13:09:12.798: //5756//Digi:/DigitCollect_TreatDigit:
Dec 18 13:09:12.798: //5756//Digi:/DigitCollect_DialPlanMatch: pattern offset=0, digits=05
Dec 18 13:09:12.798: //5756//Digi:/DigitCollect_DialPlanMatch: src carrier id:, tgt carrier id:
Dec 18 13:09:12.798: //5756//Digi:/DigitCollect_DialPlanMatch: Match single infotype
Dec 18 13:09:13.334: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:13.334: //5756//Digi:/act_DCRunning_Digit: : pLeg 5756 Digit 6 Tone Mode 0
Dec 18 13:09:13.334: //5756//Digi:/DigitCollect_TreatDigit:
Dec 18 13:09:13.334: //5756//Digi:/DigitCollect_DialPlanMatch: pattern offset=0, digits=056
Dec 18 13:09:13.334: //5756//Digi:/DigitCollect_DialPlanMatch: src carrier id:, tgt carrier id:
Dec 18 13:09:13.334: //5756//Digi:/DigitCollect_DialPlanMatch: Match single infotype
Dec 18 13:09:13.894: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:13.894: //5756//Digi:/act_DCRunning_Digit: : pLeg 5756 Digit 3 Tone Mode 0
Dec 18 13:09:13.894: //5756//Digi:/DigitCollect_TreatDigit:
Dec 18 13:09:13.894: //5756//Digi:/DigitCollect_DialPlanMatch: pattern offset=0, digits=0563
Dec 18 13:09:13.894: //5756//Digi:/DigitCollect_DialPlanMatch: src carrier id:, tgt carrier id:
Dec 18 13:09:13.894: //5756//Digi:/DigitCollect_DialPlanMatch: Match single infotype
Dec 18 13:09:14.502: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:14.502: //5756//Digi:/act_DCRunning_Digit: : pLeg 5756 Digit 4 Tone Mode 0
Dec 18 13:09:14.502: //5756//Digi:/DigitCollect_TreatDigit:
Dec 18 13:09:14.502: //5756//Digi:/DigitCollect_DialPlanMatch: pattern offset=0, digits=05634
Dec 18 13:09:14.502: //5756//Digi:/DigitCollect_DialPlanMatch: src carrier id:, tgt carrier id:
Dec 18 13:09:14.502: //5756//Digi:/DigitCollect_DialPlanMatch: Match single infotype
Dec 18 13:09:15.306: //5756//Digi:/AFW_M_DigitCollect_Action:
Dec 18 13:09:15.306: //5756//Digi:/act_DCRunning_Disconnected:
Dec 18 13:09:15.306: //-1//Digi:/DigitCollect_Complete: DC_DISCONNECTED. Digits=05634
Dec 18 13:09:15.306: //5756//Digi:/AFW_M_DigitCollect_EventPreProcess:
Dec 18 13:09:15.306: //5756//Digi:/DigitCollectEnd_UpdateStats:
Kindly review and suggest ASAP.
Regards,
HK
