Hi all,
Can you please advise on best way to get all required info to complete the SME sizing tool?
The SME sizing tool requires the following input parameters:
- BHCA per user for each trunk interface to leaf clusters for intercluster calls
- BHCA per user for each trunk interface to leaf clusters for off-net (PSTN) calls
- verage holding time for call
Can this be extracted using CDR? RTMT?
Any document or procedure to collect those info?
Thanks and regards,
