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Software installation/Upgrade CUCM 10.5

lacey.venable1
Level 1
Level 1

Issue installing VOIP 7962 software, get following invalid upgrade message:

 

Software Installation/Upgrade

cmterm-7942_7962-sip.9-4-2SR3-1.k3.cop Name matches a filter which indicates the name does not represent a signed file. Upgrade requires signed files.

 

CUCM version 10.5

 

Any ideas why I am receiving this message?

 

Thanks,

Lacey

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lacey,

 

I do notice that your filename is missing the .sgn (as shown below)

 

cmterm-7942_7962-sip.9-4-2SR3-1.k3.cop.sgn

 

https://www.cisco.com/web/software/282074288/134732/cmterm-7942_7962-sip.9-4-2SR3-1-readme.html

 

Cheers!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lacey,

 

I do notice that your filename is missing the .sgn (as shown below)

 

cmterm-7942_7962-sip.9-4-2SR3-1.k3.cop.sgn

 

https://www.cisco.com/web/software/282074288/134732/cmterm-7942_7962-sip.9-4-2SR3-1-readme.html

 

Cheers!

Rob

Thanks Rob, sometimes it is the smallest of things that just need an extra set of eyes to see... I appreciate the quick resolution!

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lacey,

 

Too true my friend! It's always the smallest things that bite us :) Glad to be of some small help here!

 

Cheers!

Rob