11-09-2017 07:48 AM - edited 03-18-2019 12:21 PM
Issue installing VOIP 7962 software, get following invalid upgrade message:
Software Installation/Upgrade
CUCM version 10.5
Any ideas why I am receiving this message?
Thanks,
Lacey
Solved! Go to Solution.
11-09-2017 08:29 AM
Hi Lacey,
I do notice that your filename is missing the .sgn (as shown below)
cmterm-7942_7962-sip.9-4-2SR3-1.k3.cop.sgn
https://www.cisco.com/web/software/282074288/134732/cmterm-7942_7962-sip.9-4-2SR3-1-readme.html
Cheers!
Rob
11-09-2017 08:29 AM
Hi Lacey,
I do notice that your filename is missing the .sgn (as shown below)
cmterm-7942_7962-sip.9-4-2SR3-1.k3.cop.sgn
https://www.cisco.com/web/software/282074288/134732/cmterm-7942_7962-sip.9-4-2SR3-1-readme.html
Cheers!
Rob
11-09-2017 08:40 AM
11-09-2017 08:46 AM
Hi Lacey,
Too true my friend! It's always the smallest things that bite us :) Glad to be of some small help here!
Cheers!
Rob
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