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Software Version license is missing

sachemwxit
Level 1
Level 1

when I log in console I found the following warning:

Licensing Warnings:

Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file.

I didn't do any upgrade, I don't know why this happen, maybe caused by power shutdown ,

I checked the service activation, the "call manager service" is activated,

my CUCM works well now, I can dial and receive calls normally,

will anyone tell me why this happens ? will this cause my CUCM stop working ? and how do I solve this issue ?

thank you very much!

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Have you tried deleting your license and uploading it again??

Do you see the license via CLI?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi javalenc,

      thank you for your advice , I will try them and tell you the result as soon as possible!