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SR140 sending to FAX Extension in the Other End

ashraf1891
Level 1
Level 1

Dears

I have CME 9.1 & GFI FAXMAKER integrated with it..

sending & reciveing faxes is working fine..

my issue is I would like to be able to send FAX to a FAX extension located behaind the Auto Attendant of the other end

the Scenario will be like below:

Outlook or Fax Client---------Fax Server--------CME Router-----other end auto attendant-----then extesnion of the fax

so i should call first to the main number of the other end, when the AA played i should enter the fax extension in order to start sending

appreciaitng your kind feedbacks...

2 Replies 2

ashraf1891
Level 1
Level 1

Dears

okay, another question, is the comma will insert a pause if I configure it in the destination pattern or its only supported with Prefix command ?!?

coz if in the destination pattern will work that will solve the issue but if its in the prefix only that means we have to configure a dedicated dial-peer for each destination fax which located as an extension...

as we can not configure a wild card in the prefix..

Dears

any reponse please...