Solved: SRST IP Phone registration issue - Page 3

fuhrersk8 · ‎03-13-2013

Hello guys!

Currently I'm configuring SRST on a Cisco 2921 in conjunction with a CUCM8.6 (BE6000). When testing SRST, the phones show "MODE SRST", some pick up dial tone, some not, and on phones with dialtone phone calls did not progress. On the Cisco 2921 the debug ccapi all did not show nothing when attempting calls during the SRST test. It appears to me like phones were unable to register with the Voice Gateway (Cisco 2921). Below is the partial SRST config of Voice Gateway. My questions are the following:

1. Does it is neccesary to configure manually the ephones and directory numbers in the Cisco 2921 or phones will be allocated by the router automatically?

2. How to determine the SRST versipon currently running on Cisco 2921? Phones are 7940, 7960 and 7912.

3. On dialpeers (both voip and pots) it is necesary to enable the service mgcpapp in order to permit SRST calls to flow through the dialpeer?

4. Please reviw the SRST config below and if I'm missing something let me know!

Thanks in advanced guys, appreciate your help.

Partial SRST configuration:

ccm-manager fallback-mgcp

ccm-manager mgcp

no ccm-manager fax protocol cisco

ccm-manager music-on-hold

ccm-manager config server 10.200.54.3

ccm-manager config

!

mgcp

mgcp call-agent 10.200.54.3 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp ip qos dscp af31 media

mgcp package-capability rtp-package

mgcp package-capability sst-package

mgcp package-capability pre-package

no mgcp package-capability res-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp fax t38 inhibit

no mgcp explicit hookstate

mgcp rtp payload-type g726r16 static

mgcp bind control source-interface GigabitEthernet0/0.54

mgcp bind media source-interface GigabitEthernet0/0.54

!

mgcp profile default

!

gatekeeper

shutdown

!

call-manager-fallback

secondary-dialtone 9

max-conferences 8 gain -6

transfer-system full-consult

ip source-address 10.200.54.1 port 2000

max-ephones 25

max-dn 25

system message primary Operating in mode SRST

keepalive 10

default-destination 4123

moh music-on-hold.au

multicast moh 239.1.1.1 port 16384 route 10.200.54.3 10.32.84.54

!

fuhrersk8 · ‎03-19-2013

Hello guys!

When placing outbound calls, the digit 9 is not being stripped from the dial string, hence the call gets disconnected. See debug output below:

Calling Number=7875239999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=97872350808(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=7875239999

Account Number=, Final Destination Flag=FALSE,

Guid=82143122-8FEA-11E2-8CDF-FB7E7963E215, Outgoing Dial-peer=20

059435: Mar 19 16:40:16.849 UTC: //8707/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=7875239999

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=97872350808

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Te dialpeer matched is:

dial-peer voice 20 pots

description Outbound Calls in MHQ

translation-profile outgoing External_Phone_Number_Mask

destination-pattern 9..........

port 0/0/0

I also tried with 9T, but same result. Any ideas on how to remove the digit 9 from dest=97872350808?

Thanks in advanced guys!

fuhrersk8 · ‎03-22-2013

Thanks for all your help! SRST is working as intended. Outbound calls were failing due to invalid country codes configured on the voice-port. I removed those from the port and is working now. Thanks again!