07-23-2012 07:54 AM - edited 03-16-2019 12:19 PM
Hello,
I am having a strange problem on out customer when the branch fall in STST(Version 9)
On the normal operation We configure 3 Hunt Pilots (2599, 2494 and 2495)
Each of this Hunt Pilots have a group of DN associated as folows:
2599: 2511,2512, 2513, 2514, 2515, 2516, 2517 and 2518
2494: 2423, 2422, 2411, 2413, 2414, 2418 and 2410
2495: 2403, 2463 and 2412.
When the phones register on SRST, we need to maintain this Hunts Working, so we set the Alias command on Call-Manager-fallback as follows
!
call-manager-fallback
secondary-dialtone 0
max-conferences 8 gain -6
transfer-system full-consult
timeouts interdigit 5
ip source-address 99.99.99.1 port 2000 strict-match
max-ephones 110
max-dn 250 dual-line
system message primary Telefonia em Contingencia
alias 1 2599 to 2511 preference 1
alias 2 2599 to 2512 preference 2
alias 3 2599 to 2513 preference 3
alias 4 2599 to 2514 preference 4
alias 5 2599 to 2515 preference 5
alias 6 2599 to 2516 preference 6
alias 7 2599 to 2517 preference 7
alias 8 2599 to 2518 preference 8
alias 9 2494 to 2423 preference 1
alias 10 2494 to 2422 preference 2
alias 11 2494 to 2411 preference 3
alias 12 2494 to 2413 preference 4
alias 13 2494 to 2414 preference 5
alias 14 2494 to 2418 preference 6
alias 15 2494 to 2410 preference 7
alias 16 2495 to 2403 preference 1
alias 17 2495 to 2463 preference 2
alias 18 2495 to 2412 preference 3
translation-profile incoming Chamadas_Embratel_Entrada
time-zone 17
time-format 24
date-format dd-mm-yy
!
The error that we are hiting is when we call to the Pilots (2599, 2494 and 2495) the phones show some Extensions heve nothing regarding with the config.
I discover that for this three DN, they are the Secondary line for some Ephone-DN when they register in SRST:
ephone-dn 1 dual-line
number 2405 secondary 2494
name 2405
description 2405
label 2405
preference 0 secondary 9
huntstop
no huntstop channel
call-waiting beep
no cti notify
no cti watch
ephone-dn 13 dual-line
number 2490 secondary 2495
name 2490
description 2490
label 2490
preference 0 secondary 9
huntstop
huntstop channel
call-waiting beep
no cti notify
no cti watch
ephone-dn 44 dual-line
number 2478 secondary 2599
name 2478
description 2478
label 2478
preference 0 secondary 9
huntstop
huntstop channel
call-waiting beep
no cti notify
no cti watch
ephone-dn 45 dual-line
number 2418 secondary 2494
name 2418
description 2418
label 2418
preference 0 secondary 9
huntstop
huntstop channel
call-waiting beep
no cti notify
no cti watch
Anybody knows why this is happening?
07-23-2012 10:46 AM
Hi !
This is happening only for specific numbers or all the dn which you mapped via alias command ?
Thanks
07-23-2012 12:18 PM
Yes,
Only the DN that we use on the Alias are geting as Secondary when phones Register in SRST!
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