Hi,
We are getting a error using TMSPE. We import the users from AD, create CMR Profile for the parent Group Meeting Rooms. For this first group the CMRs are working fine and I can see the PMP license been used for them(in Conductor). The Issue is, f...
Hello, I am having a strange problem on out customer when the branch fall in STST(Version 9) On the normal operation We configure 3 Hunt Pilots (2599, 2494 and 2495) Each of this Hunt Pilots have a group of DN associated as folows:2599: 2511,2512,...
We are having problems with DN that use translations patterns, on the calling phone, the called Name does not show Phone A - 3812197 Partition - PT_DN CSS - CSS_Site1 PT-DN PT_Site1_DN Alerting Name, Display (Internal Caller ID), Line Te...
Hello, This Customer have a IPCCx version 7.0(1)SR05_Build504. The CSD are in version 6.6.1.400 and CAD on Version 6.6.1.400 We did not have any Email Deployment on this system. For some reason, for the agents view on CSD, the supervisor see em E...
Hello, Anybody know if is possible to set one option to the default using bacd script? I need that when the caller enter in the AA Pilot, the Option dial-by-extension, be the default option for the callers, without dial the dial-by-extension menu...
My customer want's the inverse.
They want that when typing on finesse email, no voice call rings for that agent.
But still ready for both voice and email.
There is a way to accomplish that?
Patrick,
Thanks for your help.
The problem here is that for the HQ we have 10 Meeting Rooms, and no need to limit the number of participants.
For the 10 Branches, we need to limit the number of participants.
All the rooms have the sa...
Hello,
I configured the CUCM as the documentation explain, but the call is not blocked.
There is any other CUCM parameter that can change the "Route Next Hop By Calling Party Number" function?
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I created: PT-incoming-blacklist Inboun...
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