Hi, We are getting a error using TMSPE. We import the users from AD, create CMR Profile for the parent Group Meeting Rooms. For this first group the CMRs are working fine and I can see the PMP license been used for them(in Conductor). The Issue is, f...

Hello,  I am having a strange problem on out customer when the branch fall in STST(Version 9)  On the normal operation We configure 3 Hunt Pilots (2599, 2494 and 2495)  Each of this Hunt Pilots have a group of DN associated as folows:2599: 2511,2512,...

We are having problems with DN that use translations patterns, on the calling phone, the called Name does not show  Phone A - 3812197  Partition - PT_DN  CSS  - CSS_Site1     PT-DN     PT_Site1_DN  Alerting Name, Display (Internal Caller ID), Line Te...

Hello,  This Customer have a IPCCx version 7.0(1)SR05_Build504.  The CSD are in version 6.6.1.400 and CAD on Version 6.6.1.400  We did not have any Email Deployment on this system.  For some reason, for the agents view on CSD, the supervisor see em E...

Hello, Anybody know if is possible to set one option to the default using bacd script? I need that when the caller enter in the AA Pilot, the Option dial-by-extension, be the default option for the callers, without dial the dial-by-extension menu...