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tafari.lima
‎06-25-2020
Beginner
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10 Helpful Vote
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Member since ‎10-24-2006
33
Posts
10
Helpful
0
Solutions
Certifications
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Core

Re: Social Miner emails

Created by in Contact Center
08-02-2018
08-02-2018
My customer want's the inverse. They want that when typing on finesse email, no voice call rings for...

Patrick, 

Created by in TelePresence and Video Infrastructure
07-11-2017
07-11-2017
Patrick, Thanks for your help. The problem here is that for the HQ we have 10 Meeting Rooms, and no ...

CMR Numeric Alias Prefix

Created by in TelePresence and Video Infrastructure
07-10-2017
07-10-2017
Hi, We are getting a error using TMSPE. We import the users from AD, create CMR Profile for the pare...

Hello, 

Created by in Other Collaboration Subjects
06-13-2017
06-13-2017
Hello, I configured the CUCM as the documentation explain, but the call is not blocked. There is any...

Thanks for this app. I used

Created by in Contact Center
06-10-2016
06-10-2016
Thanks for this app. I used and worked fine

Thanks For yours Workaround

Created by in Unified Communications Infrastructure
06-30-2015
06-30-2015
Thanks For yours Workaround!It worked fine for CUC 10.5!

SRST Registration errors

Created by in IP Telephony and Phones
07-23-2012
07-23-2012
Yes, Only the DN that we use on the Alias are geting as Secondary when phones Register in SRST!

SRST Registration errors

Created by in IP Telephony and Phones
07-23-2012
07-23-2012
Hello, I am having a strange problem on out customer when the branch fall in STST(Version 9) On the ...

Re: Caller ID not show with translation Pattern

Created by in IP Telephony and Phones
04-09-2012
04-09-2012
*I set the CUCM Service Parameter Always Display Original Dialed Number toFalse*

Caller ID not show with translation Pattern

Created by in IP Telephony and Phones
03-12-2012
03-12-2012
Hello Cris, We are using CUCM 8.5.1 The error is occuring for all models, from personal communicator...

Caller ID not show with translation Pattern

Created by in IP Telephony and Phones
03-12-2012
03-12-2012
We are having problems with DN that use translations patterns, on the calling phone, the called Name...

Email Icon in CSD Agent View

Created by in Contact Center
06-08-2010
06-08-2010
Hello, This Customer have a IPCCx version 7.0(1)SR05_Build504. The CSD are in version 6.6.1.400 and ...

Abandonned Calls Report

Created by in Contact Center
05-06-2010
05-06-2010
Hi All, When we generate a icd_abandoned_call_detail for almost all calls in this report, the fields...

CCX APPADMIN page error - IIS Service restart

Created by in IP Telephony and Phones
03-09-2010
03-09-2010
Hello All, We are having problems to access the CCX 5 APPAdmin. We think that can be some problems w...

Re: Historical Reporting...Abandon Calls Question

Created by in Contact Center
10-30-2009
10-30-2009
Right, thanks for your answer.But what I need to now is: When CCX consider a call abandoned? When th...
Public Statistics
Date Registered ‎10-24-2006 11:13 AM
Date Last Visited ‎06-25-2020 09:09 AM
Total Messages Posted 33
Total Helpful Votes Received 10
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