SRV records

[Siva chinap]

I configured Srv records in CUCM  as per docs,still i am facing the problem while logging in jabber client i am getting a error "Cannot communicate to the server",but i can able to login through ip address..in SIP information for SRV i tried with destination adress/domain name,but still i cannot resolve this issue,suggest me on this!!!

[Siva chinap]

Any idea about this issue

[George Thomas]

Are you using username@domain.com and are the SRV records in the domain.com that is being used to log into Jabber?

[Siva chinap]

yes we are using domain name to loggin  into jabber

[George Thomas]

Have you tried what Jaime suggested? Can you post your results here?

nslookup

set type=srv

_cuplogin._tcp.domain.com

_cisco-uds._tcp.domain.com

[Siva chinap]

George,

Let me try & give u the results.

[Gordon Ross]

You could be hitting BugId CSCup30905

If you're using Jabber with auto discovery for purely IM&P (i.e. no softphone) then auto discovery doesn't work. The fixes are either upgrade to CUCM 10.something or upgrade to a Jabber client that does not currently exist.

GTG

[Jaime Valencia]

I'd start by using nslookup to make sure you're actually resolving them and that they're properly configured.